Director of Graduate Admissions
University of New England, Biddeford, ME, United States
Position Details
Position Information
Position Type Professional Staff
Faculty Track
Position Title Director of Graduate Admissions
Employment Status Full Time
Months 12
Campus Portland, ME
Description
The University of New England seeks a strategic leader to serve as the Director of Graduate Admissions. This position leads a team of professionals who support enrollment for the graduate programs in the Westbrook College of Health Professions and the College of Arts & Sciences, and partners with enrollment leaders within the College of Osteopathic Medicine and the College of Dental Medicine to support their success. Reporting to the Vice President of Admissions & Marketing, the Director will develop and execute comprehensive, data-driven strategies that support the university's mission and enrollment goals while recognizing the unique needs of each program and college. This will include partnering with UNE Undergraduate partners and the College of Professional Studies to define when alignment across systems and processes is needed to support an optimized experience for prospective and current students. They will also support the VP and Academic leadership in managing external pathway partners.
About the University of New England UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
Benefits Overview Multiple health and dental plan options, plus vision coverage. Up to
8%
retirement plan match. Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. Educational benefits :
UNE tuition waiver for employees, spouses, and domestic partners. UNE tuition waiver for dependents of employees with 1 year of full-time service. 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit:
UNE Benefits Overview
Responsibilities
Team Management
Directly manage two Associate Directors and a Senior Assistant Director who guide a team of professionals who support recruitment and admissions for on-campus graduate programs. Set clear performance expectations at every level, ensuring goal-setting, pipeline review, and performance management practices are consistent, rigorous, and developmental across the team. Conduct regular pipeline reviews with direct reports, holding the team accountable for results while providing the coaching and resources needed to course-correct when necessary. Oversee hiring decisions for the team in partnership with the VP, with a focus on building a high-performing team. Facilitate regular communication and coordination among enrollment leaders across colleges to share best practices and ensure alignment. Enrollment Strategic Leadership
Partner with the VP of Admissions & Marketing, college Deans and academic leadership, college Directors/Associate Directors for Enrollment, and other campus partners to establish data-informed enrollment goals and objectives for each program and develop and implement full funnel enrollment strategies that support success. Map student journeys for all programs from prospective students to initial inquiry, through enrollment-including consideration of internal (UNE existing student populations) and external students-defining how journeys overlap and diverge. Understand how each program's recruitment and admissions approach is unique while identifying synergies where systems and processes should be aligned to realize resource and operational efficiencies and to support an optimized student experience. Identify and analyze patterns among prospective students who inquire about or apply to multiple graduate programs, and develop customized recruitment strategies to support these students in finding their optimal pathway. Regularly monitor data throughout the cycle to identify opportunities to build on successes and when mitigation strategies are needed to improve performance. Ensure recruitment activity aligns with enrollment priorities, market potential, and application goals, including optimizing internal pathway opportunities, articulation agreements, external event participation, and on-campus and virtual visit & event strategy by developing a strategy to evaluate the impact and effectiveness of all recruitment efforts. Partner with Marketing Leadership on the development and execution of marketing and communication plans to attract qualified applicants, ensuring recruitment messaging and materials reflect the unique value propositions of each program and college. Partner with the VP and Financial Aid leadership to develop a scholarship and financial aid strategy for each program and lead the ongoing implementation and monitoring. Operational Management
Partner with the Admissions Operations & Analytics, CPS Operations Team, ITS partners, and others to define and understand how the CRM systems, CAS application platforms, and other systems support enrollment success. Partner with academic and enrollment leadership across all colleges to define and implement an admissions process that supports efficiency, accuracy, and adherence to individual program accreditation requirements and to overall university policies and accreditation standards. Identify opportunities to streamline and standardize processes where appropriate, while maintaining the flexibility needed to accommodate program-specific requirements. Data Tracking & Reporting
Partner with Admission Operations and IT teams to ensure Slate CRM is optimized to support recruitment and enrollment success. Partner with the VP and the Associate Director of Admission Analytics to prepare queries and reports needed to inform recruitment strategies, admissions guidelines, and practices. Leverage Slate CRM to review routine reports related to program funnels-inquiries, in process applications, completed applications, interviews, admits, and deposits-to identify challenges or opportunities through the cycle. Provide regular reports and updates to the VP and support reporting to university leadership and key stakeholders. Budget & Resource Management
Partner with the VP to manage the graduate admissions budget, ensuring effective utilization of financial resources. Allocate resources strategically across programs and initiatives to maximize enrollment outcomes. Compliance & Quality Assurance
Ensure compliance with federal and state regulations, accreditation standards, and university policies Maintain current knowledge of best practices in graduate admissions and enrollment management Implement quality assurance processes to maintain data integrity and operational excellence Qualifications
Required:
Bachelor's degree and 10+ years of progressive leadership experience in graduate admissions or enrollment management in higher education, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been acquired. At least 5 years of direct supervisory experience managing professional staff Demonstrated success in developing and implementing strategic enrollment initiatives Proficiency with CRM systems (Slate preferred), student information systems, and enrollment technologies Experience in enrollment management for professional graduate programs (medicine, dental medicine, health professions) Familiarity with CAS application platforms (PTCAS, OTCAS, etc.) Strong analytical skills with proven ability to use data to drive decision-making and strategy development Experience managing multi-program or multi-campus enrollment operations Excellent leadership, communication, and interpersonal skills Ability to travel as required, lift and transport recruitment materials up to 30 pounds, and work extended hours during peak recruitment periods, typically in the fall and spring. Preferred:
Knowledge of online graduate program enrollment and operations Experience working in a complex organizational structure with multiple colleges or schools Familiarity with accreditation requirements for health professions programs Experience developing pathway programs and articulation agreements between undergraduate and graduate programs Understanding of post-baccalaureate and pre-professional program structures and their role in graduate enrollment pipelines
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
Additional Note
This position is not eligible for H-1B visa sponsorship.
Posting Detail Information
Posting Number 2022PS0850P
Open Date 03/18/2026
Close Date
Open Until Filled Yes
Position Information
Position Type Professional Staff
Faculty Track
Position Title Director of Graduate Admissions
Employment Status Full Time
Months 12
Campus Portland, ME
Description
The University of New England seeks a strategic leader to serve as the Director of Graduate Admissions. This position leads a team of professionals who support enrollment for the graduate programs in the Westbrook College of Health Professions and the College of Arts & Sciences, and partners with enrollment leaders within the College of Osteopathic Medicine and the College of Dental Medicine to support their success. Reporting to the Vice President of Admissions & Marketing, the Director will develop and execute comprehensive, data-driven strategies that support the university's mission and enrollment goals while recognizing the unique needs of each program and college. This will include partnering with UNE Undergraduate partners and the College of Professional Studies to define when alignment across systems and processes is needed to support an optimized experience for prospective and current students. They will also support the VP and Academic leadership in managing external pathway partners.
About the University of New England UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.
Benefits Overview Multiple health and dental plan options, plus vision coverage. Up to
8%
retirement plan match. Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year. Educational benefits :
UNE tuition waiver for employees, spouses, and domestic partners. UNE tuition waiver for dependents of employees with 1 year of full-time service. 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit:
UNE Benefits Overview
Responsibilities
Team Management
Directly manage two Associate Directors and a Senior Assistant Director who guide a team of professionals who support recruitment and admissions for on-campus graduate programs. Set clear performance expectations at every level, ensuring goal-setting, pipeline review, and performance management practices are consistent, rigorous, and developmental across the team. Conduct regular pipeline reviews with direct reports, holding the team accountable for results while providing the coaching and resources needed to course-correct when necessary. Oversee hiring decisions for the team in partnership with the VP, with a focus on building a high-performing team. Facilitate regular communication and coordination among enrollment leaders across colleges to share best practices and ensure alignment. Enrollment Strategic Leadership
Partner with the VP of Admissions & Marketing, college Deans and academic leadership, college Directors/Associate Directors for Enrollment, and other campus partners to establish data-informed enrollment goals and objectives for each program and develop and implement full funnel enrollment strategies that support success. Map student journeys for all programs from prospective students to initial inquiry, through enrollment-including consideration of internal (UNE existing student populations) and external students-defining how journeys overlap and diverge. Understand how each program's recruitment and admissions approach is unique while identifying synergies where systems and processes should be aligned to realize resource and operational efficiencies and to support an optimized student experience. Identify and analyze patterns among prospective students who inquire about or apply to multiple graduate programs, and develop customized recruitment strategies to support these students in finding their optimal pathway. Regularly monitor data throughout the cycle to identify opportunities to build on successes and when mitigation strategies are needed to improve performance. Ensure recruitment activity aligns with enrollment priorities, market potential, and application goals, including optimizing internal pathway opportunities, articulation agreements, external event participation, and on-campus and virtual visit & event strategy by developing a strategy to evaluate the impact and effectiveness of all recruitment efforts. Partner with Marketing Leadership on the development and execution of marketing and communication plans to attract qualified applicants, ensuring recruitment messaging and materials reflect the unique value propositions of each program and college. Partner with the VP and Financial Aid leadership to develop a scholarship and financial aid strategy for each program and lead the ongoing implementation and monitoring. Operational Management
Partner with the Admissions Operations & Analytics, CPS Operations Team, ITS partners, and others to define and understand how the CRM systems, CAS application platforms, and other systems support enrollment success. Partner with academic and enrollment leadership across all colleges to define and implement an admissions process that supports efficiency, accuracy, and adherence to individual program accreditation requirements and to overall university policies and accreditation standards. Identify opportunities to streamline and standardize processes where appropriate, while maintaining the flexibility needed to accommodate program-specific requirements. Data Tracking & Reporting
Partner with Admission Operations and IT teams to ensure Slate CRM is optimized to support recruitment and enrollment success. Partner with the VP and the Associate Director of Admission Analytics to prepare queries and reports needed to inform recruitment strategies, admissions guidelines, and practices. Leverage Slate CRM to review routine reports related to program funnels-inquiries, in process applications, completed applications, interviews, admits, and deposits-to identify challenges or opportunities through the cycle. Provide regular reports and updates to the VP and support reporting to university leadership and key stakeholders. Budget & Resource Management
Partner with the VP to manage the graduate admissions budget, ensuring effective utilization of financial resources. Allocate resources strategically across programs and initiatives to maximize enrollment outcomes. Compliance & Quality Assurance
Ensure compliance with federal and state regulations, accreditation standards, and university policies Maintain current knowledge of best practices in graduate admissions and enrollment management Implement quality assurance processes to maintain data integrity and operational excellence Qualifications
Required:
Bachelor's degree and 10+ years of progressive leadership experience in graduate admissions or enrollment management in higher education, or an equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been acquired. At least 5 years of direct supervisory experience managing professional staff Demonstrated success in developing and implementing strategic enrollment initiatives Proficiency with CRM systems (Slate preferred), student information systems, and enrollment technologies Experience in enrollment management for professional graduate programs (medicine, dental medicine, health professions) Familiarity with CAS application platforms (PTCAS, OTCAS, etc.) Strong analytical skills with proven ability to use data to drive decision-making and strategy development Experience managing multi-program or multi-campus enrollment operations Excellent leadership, communication, and interpersonal skills Ability to travel as required, lift and transport recruitment materials up to 30 pounds, and work extended hours during peak recruitment periods, typically in the fall and spring. Preferred:
Knowledge of online graduate program enrollment and operations Experience working in a complex organizational structure with multiple colleges or schools Familiarity with accreditation requirements for health professions programs Experience developing pathway programs and articulation agreements between undergraduate and graduate programs Understanding of post-baccalaureate and pre-professional program structures and their role in graduate enrollment pipelines
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.
Additional Note
This position is not eligible for H-1B visa sponsorship.
Posting Detail Information
Posting Number 2022PS0850P
Open Date 03/18/2026
Close Date
Open Until Filled Yes