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Customer Service Rep.

Post, New York, NY, United States


Answers and directs customer telephone inquiries. Keeps office In-Out Log, distributes incoming mail. Assists in putting marketing packages together, filing, and compiling routine correspondence. Performs data entry of production handwritten lists and records.

Duties and Responsibilities:

Answer telephone, screen and direct calls

Take and relay messages

Provide information to callers

Greet persons entering organization

Deal with queries from the public and customers

Ensure knowledge of staff movements in and out of organization

Monitor visitor access and maintain security awareness

Provide general administrative and clerical support

Prepare correspondence and documents

Performs data entry as needed

Receive and sort mail and deliveries

Schedule appointments

Maintain appointment diary either manually or electronically

Monitor and maintain office equipment

Control inventory relevant to reception area

Tidy and maintain the reception area

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Ability to handle multiple tasks.

Maintains professional personal presentation

Familiar with general and clerical office routines such as computer typing and filing.

Better than average keyboard skills.

Knowledge of use and care of office machines and equipment.

Ability to work efficiently and accurately in an atmosphere of frequent interruption.

Excellent written and verbal communication skills.

Ability to communicate in both written and verbal form with customers, employees, and management personnel as required.

Ability to maintain cooperative working relationships with those contacted in the performance of duties, to include all other employees.

Good organizational and planning skills. Attention to detail.

Ability to understand and carry out oral and written directions.

Good computer skills.

Reliable

High school diploma

“Interested candidates should email a copy of there resumes to ( jalforon22@post.com )”

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