Remote CSM, Scaled Programs — Drive Renewals & Growth

A leading experience analytics firm is seeking a Customer Success Manager to manage 80-150 customer accounts. This role involves handling the entire customer lifecycle, from onboarding to renewal, emphasizing proactive engagement and digital-first strategies. The ideal candidate should have proven experience in customer success and account management, with strong analytical skills and proficiency in tools like Salesforce. Join our inclusive environment to drive impact and growth through effective customer relationships. #J-18808-Ljbffr