ViiV Healthcare (GSK) Associate Director Field Reimbursement KY/Ohio
GlaxoSmithKline, Frankfort, KY, United States
Site Name: USA - Kentucky - Kentucky North
Posted Date: Apr 3 2026
A preferred candidate has been identified, but all qualified applicants will be considered.
The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system – the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access involves multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate VHC Injectable implementation and user experience for healthcare providers, patients living with HIV, and individuals who can benefit from HIV prevention within a specified geographic region.
Field Reimbursement personnel serve as field‑based, customer‑facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate reimbursement complexities. By providing education to customers this function helps prevent access disruptions before they occur, ensuring patients can access their prescribed medicine. When complex reimbursement issues do arise post‑prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners, and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
The ideal candidate must have the ability to thrive in a fast‑paced, complex environment. In addition, the ability to partner cross‑functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% plus of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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Posted Date: Apr 3 2026
A preferred candidate has been identified, but all qualified applicants will be considered.
The Associate Director, Field Reimbursement addresses a critical gap in the U.S. healthcare system – the complexity of post‑prescribing access barriers. In therapeutic areas such as HIV/AIDS, where PrEP and treatment access involves multiple acquisition pathways, evolving payer policies, and intricate benefit determination processes, significant complexity can delay or disrupt patient access to prescribed therapies. The Associate Director, Field Reimbursement will simplify and accelerate VHC Injectable implementation and user experience for healthcare providers, patients living with HIV, and individuals who can benefit from HIV prevention within a specified geographic region.
Field Reimbursement personnel serve as field‑based, customer‑facing educational resources, equipping healthcare providers and office staff with the knowledge and tools to independently navigate reimbursement complexities. By providing education to customers this function helps prevent access disruptions before they occur, ensuring patients can access their prescribed medicine. When complex reimbursement issues do arise post‑prescription, Field Reimbursement personnel provide specialized guidance to support resolution. The ADFR will operate as the subject‑matter expert on reimbursement, access, and coverage issues affecting ViiV’s long‑acting injectables to facilitate appropriate patient access.
Key Responsibilities
Mitigate access and reimbursement disruptions through education of office staff on payer coverage and policies, and acquisition pathways.
Educate offices in navigating access and reimbursement challenges independently through the post‑prescribing phase.
Support complex access and reimbursement issues as needed.
Identify and prioritize implementation barriers for removal at customer campuses.
Develop strategic plans that include next actions, action owners, and completion dates.
Drive implementation barrier closure.
Orchestrate coordinated plans across internal partners for aligned customers, built from a shared diagnosis.
The ideal candidate must have the ability to thrive in a fast‑paced, complex environment. In addition, the ability to partner cross‑functionally both internally and externally while remaining highly adaptable in a changing ecosystem is critical. It is expected that the successful candidate will have demonstrated experience working within a diverse team, navigating multiple sites of care, and developing and implementing strategic business plans with specific, measurable, action‑oriented objectives.
Basic Qualifications
Bachelor’s Degree & five or more years of experience in pharmaceutical or healthcare reimbursement, specialty product support, payer marketing, patient support programs, or reimbursement HUB programs.
Experience with J codes, Q codes, and reimbursement billing requirements.
Ability to travel 50% plus of the time.
Preferred Qualifications
Strong knowledge of payer channels including Medicare Parts B, C, D, Medicaid, and commercial insurance.
Experience with specialty injected or infused products in buy‑and‑bill settings across sites of care.
Experience working with specialty pharmacy and reimbursement HUB services.
Exceptional communication skills with demonstrated ability to simplify complex systems and persuade.
Strong relationship management, problem‑solving, and independent execution skills.
Demonstrated ability to effectively educate offices on access and reimbursement processes.
Proactive implementation execution excellence focused on streamlining and simplifying processes.
Proven indirect/direct leadership with demonstrated peer collaboration effectiveness.
Knowledge of aligned accounts and existing customer relationships.
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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