Marketing Support Coordinator
Hilton Grand Vacations, Orlando, FL, United States
There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about building memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations.
Responsibilities
Accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
Act as the first point of contact for the Marketing and In-House Team Members.
Assist Marketing Management in monitoring and advising tour flow and serve as the central hub of communication with all Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.
Benefits HGV is now offering first day benefits to new employees! We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401(k) plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Qualifications
Computer literate with excellent typing skills, 10-key preferred.
Proficient with Microsoft Office including Excel and Outlook.
Experience answering phones with phenomenal customer service.
Ability to multitask while remaining detail-oriented.
Excellent job attendance.
Flexible work schedule including evenings and weekends.
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN).
Preferred Experience
Previous timeshare experience is a plus.
Previous high-end/luxury customer service experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Responsibilities
Accurately recording guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
Act as the first point of contact for the Marketing and In-House Team Members.
Assist Marketing Management in monitoring and advising tour flow and serve as the central hub of communication with all Marketing Departments, including but not limited to: Hotel Marketing, In-House Marketing, Gifting, and Hosts.
Benefits HGV is now offering first day benefits to new employees! We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401(k) plan, Paid Time Off (PTO) program and extraordinary travel benefits!
Qualifications
Computer literate with excellent typing skills, 10-key preferred.
Proficient with Microsoft Office including Excel and Outlook.
Experience answering phones with phenomenal customer service.
Ability to multitask while remaining detail-oriented.
Excellent job attendance.
Flexible work schedule including evenings and weekends.
Must reside in a state where HGV has approved Work from Home (AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, WN).
Preferred Experience
Previous timeshare experience is a plus.
Previous high-end/luxury customer service experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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