Senior Retention Manager (Klaviyo, Email, Lifecycle)
OKTOBER, Staten Island, NY, United States
OKTOBER is hiring a Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and both clients and brands love us.
What you'll do
Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations
What we're looking for (non negotiable)
4+ years hands‑on Klaviyo experience with agency or 8‑figure+ brand background
Expert‑level retention strategy and full‑funnel thinking — not just email metrics
A proven relationship builder who operates with strong business acumen and can mentor those around them
What you'll get
Direct access to founders of the fastest‑growing eCommerce brands worldwide and real influence on how we operate as we scale
Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
This is for you if
You're a freelancer or agency owner who wants more stability and a team of experts around you
You're tired of slow decision‑making and want to actually drive strategy
This is not for you if
You're looking to get away by doing the bare minimum
You need a lot of hand holding throughout the day
Speak soon ❤️
Compensation Range: €55K - €85K
#J-18808-Ljbffr
What you'll do
Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations
What we're looking for (non negotiable)
4+ years hands‑on Klaviyo experience with agency or 8‑figure+ brand background
Expert‑level retention strategy and full‑funnel thinking — not just email metrics
A proven relationship builder who operates with strong business acumen and can mentor those around them
What you'll get
Direct access to founders of the fastest‑growing eCommerce brands worldwide and real influence on how we operate as we scale
Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
This is for you if
You're a freelancer or agency owner who wants more stability and a team of experts around you
You're tired of slow decision‑making and want to actually drive strategy
This is not for you if
You're looking to get away by doing the bare minimum
You need a lot of hand holding throughout the day
Speak soon ❤️
Compensation Range: €55K - €85K
#J-18808-Ljbffr