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Denials Representative

TeamHealth, Louisville, TN, United States


External Job Description And Responsibilities TeamHealth

is proud to be the leading physician practice in the U.S. providing exceptional patient care, together.

TeamHealth

has been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025 – Becker’s Hospital Review names TeamHealth among the top 150 places to work in healthcare.

We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us!

What We Offer

Career Growth Opportunities

A Culture anchored in a strong sense of belonging

Benefits (Medical/Dental/Vision) begin the first of the month following 30 days of employment

401k (Discretionary match)

Generous PTO

8 Paid Holidays

Equipment Provided for Remote Roles

Job Description Overview This position is responsible for reviewing various carrier denials at their assigned Billing Group.

Maintains accuracy and production to ensure invoices are being processed efficiently.

Essential Duties And Responsibilities

Reviews ETM tasklist assignment, comments, and rebills claim as necessary

Reviews denials to determine appropriate action based on carrier requirements

Assembles and forwards appropriate documentation to the senior representative for carrier related issues

Reviews carrier provider manuals for billing updates as needed

Reports any consistent errors found during review that affect claims from being processed correctly

Participates in department meetings with Accounts Receivable Team

Turns to Senior/Supervisor for unusual circumstances that may include write-offs, fee schedules, claims, etc.

Performs any and all duties as directed by Senior Representative, Supervisor, and Accounts Receivable Manager

Complete charge corrections and adjustments as requested

Requirements High school diploma or equivalent required

One-year Medical Billing Experience Preferred

Knowledge of physician billing policies and procedures

Computer literate

Ability to work in a fast-paced environment

Excellent organizational skills

Ability to work independently

Supervisory Responsibilities None

Physical / Environmental Demands Job performed in a well-lighted, modern office setting

Occasional standing/bending

Occasional lifting/carrying (20lbs or less)

Moderate stress

Prolonged sitting

Prolonged work on a PC/computer

Prolonged telephone work

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

Overtime may be required and can be mandated by Management.

Location On-Site

Working Level Full-Time

Job Category Admin-Clerical, Administrative, Healthcare

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