Assets Protection Team Leader - Northfield, MN
Target, Northfield, MN, United States
The starting pay range for this position per hour is $22.25 - $24.25. The full pay range is $22.25 - $37.80.
Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member so you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well‑being and beyond at https://corporate.target.com/careers/benefits.
All About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
All About Assets Protection Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud to ensure product is available for our guests. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.
Skills
Leading a security culture, including crisis response, a strong safety environment and crowd‑management planning, providing support to both guests and team members
Implementing daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
Responding to external and internal theft incidents and preventing future theft
Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy and leadership’s guidance
Partnering, educating and supporting store business leaders on operational shortage priorities
Leading a team of hourly team members, including leveraging skills in interviewing, developing, evaluating and retaining talent
Responsibilities
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Supports total store sales and increases profitability by ensuring products are in stock and available to our guests. Welcomes and engages guests at the front of the store and on the sales floor.
Influences and validates physical security and safety processes; participates in store response and emergency crisis situations; creates security plans for in‑store events.
Supports your leader in educating teams on emergency preparedness and physical security procedures.
Develops, coaches and leads your team members to elevate their skills and expertise, per direction from your direct leader.
Anticipates staffing needs and supports your direct leader to plan talent effectively around a culture of accountability through clear expectations and performance management.
Identifies theft and shortage trends in your store.
Identifies shortage risks in key areas and supports your direct leader and other leaders across the store to develop tactics that will reduce shortage and drive profitable sales.
Works a schedule that aligns to guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends).
Develops team schedules and adjusts based on security and theft trends with leader validation.
Owns the prevention (inclusive of merchandise protection budgeting), identification and resolution of external theft incidents. Resolves theft using good judgement and conducting apprehensions while adhering to policy and procedures.
Initiates, investigates and resolves internal investigations as directed by AP leader in your market and/or your direct leader.
Educates store leadership on merchandise protection best practice and audit execution in partnership with key partners.
Implements and follows up on any operational changes as directed by your direct leader.
Supports your direct leader to educate and support store teams on operational shortage priorities.
Orders merchandise protection devices as needed to support the minimum standards for your store. Reviews and manages the allocated budget and adheres to the guidance in the Merchandise Protection Best Practice on Workbench.
Communicates AP priorities to the team, peers and leadership.
Builds a relationship of trust and accountability with your leader and Store Director.
Maintains relationships inside and outside Target, including district and store leaders and law enforcement.
Ensures our teams and tactics maintain Target’s reputation.
Collaborates with retail organization partners to analyze industry trends and enhance security for guests and team members.
Evaluates and recommends candidates for open positions and develops a guest‑centric team at the direction of your direct leader.
Supports team onboarding and learning, and closes knowledge and skill gaps through training and experience.
Demonstrates a culture of ethical conduct and compliance; leads the team to work in the same way and holds others accountable to this commitment.
Maintains all required training.
Serves as first responder for in‑store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices.
Leads and demonstrates a culture of executing all best practices as outlined with team onboarding and learning; helps close skill gaps through development, coaching and team interactions.
Demonstrates inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Leads and demonstrates a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Executes safety program management routines such as Monthly Safety Meetings/Observations.
Participates in legal proceedings as necessary to represent Target’s interests.
Models the execution of physical security processes in order to enhance the in‑store security culture.
Supports merchandise protection strategies across the total store, including storage and application as directed by best practices.
Addresses store needs (emergency, regulatory visits, etc.).
All other duties based on business needs.
What We Are Looking For
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast‑moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).
Training & Requirements The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be An Assets Protection Team Leader, But There Are a Few Things You Need From The Get‑go.
Qualifications
Must be at least 18 years old or older.
High school degree or equivalent.
Meet any state or local licensure and/or other legal requirements related to the position.
Previous retail and/or loss prevention experience preferred, but not required.
Ability to lead and hold others accountable.
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
Works independently and as part of a team.
Manages own workload and prioritizes tasks independently.
Welcoming and helpful attitude.
Effective communication skills.
Access all areas of the building to respond to guest or team member issues.
Interprets instructions, reports and information.
Climbs up and down ladders.
Apprehends subjects in accordance with company policy.
Scans, handles and moves merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others.
Ability to work a flexible schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C
Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.
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Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member so you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well‑being and beyond at https://corporate.target.com/careers/benefits.
All About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
All About Assets Protection Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing theft and fraud to ensure product is available for our guests. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.
Skills
Leading a security culture, including crisis response, a strong safety environment and crowd‑management planning, providing support to both guests and team members
Implementing daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
Responding to external and internal theft incidents and preventing future theft
Implementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy and leadership’s guidance
Partnering, educating and supporting store business leaders on operational shortage priorities
Leading a team of hourly team members, including leveraging skills in interviewing, developing, evaluating and retaining talent
Responsibilities
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Supports total store sales and increases profitability by ensuring products are in stock and available to our guests. Welcomes and engages guests at the front of the store and on the sales floor.
Influences and validates physical security and safety processes; participates in store response and emergency crisis situations; creates security plans for in‑store events.
Supports your leader in educating teams on emergency preparedness and physical security procedures.
Develops, coaches and leads your team members to elevate their skills and expertise, per direction from your direct leader.
Anticipates staffing needs and supports your direct leader to plan talent effectively around a culture of accountability through clear expectations and performance management.
Identifies theft and shortage trends in your store.
Identifies shortage risks in key areas and supports your direct leader and other leaders across the store to develop tactics that will reduce shortage and drive profitable sales.
Works a schedule that aligns to guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends).
Develops team schedules and adjusts based on security and theft trends with leader validation.
Owns the prevention (inclusive of merchandise protection budgeting), identification and resolution of external theft incidents. Resolves theft using good judgement and conducting apprehensions while adhering to policy and procedures.
Initiates, investigates and resolves internal investigations as directed by AP leader in your market and/or your direct leader.
Educates store leadership on merchandise protection best practice and audit execution in partnership with key partners.
Implements and follows up on any operational changes as directed by your direct leader.
Supports your direct leader to educate and support store teams on operational shortage priorities.
Orders merchandise protection devices as needed to support the minimum standards for your store. Reviews and manages the allocated budget and adheres to the guidance in the Merchandise Protection Best Practice on Workbench.
Communicates AP priorities to the team, peers and leadership.
Builds a relationship of trust and accountability with your leader and Store Director.
Maintains relationships inside and outside Target, including district and store leaders and law enforcement.
Ensures our teams and tactics maintain Target’s reputation.
Collaborates with retail organization partners to analyze industry trends and enhance security for guests and team members.
Evaluates and recommends candidates for open positions and develops a guest‑centric team at the direction of your direct leader.
Supports team onboarding and learning, and closes knowledge and skill gaps through training and experience.
Demonstrates a culture of ethical conduct and compliance; leads the team to work in the same way and holds others accountable to this commitment.
Maintains all required training.
Serves as first responder for in‑store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practices.
Leads and demonstrates a culture of executing all best practices as outlined with team onboarding and learning; helps close skill gaps through development, coaching and team interactions.
Demonstrates inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Leads and demonstrates a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Executes safety program management routines such as Monthly Safety Meetings/Observations.
Participates in legal proceedings as necessary to represent Target’s interests.
Models the execution of physical security processes in order to enhance the in‑store security culture.
Supports merchandise protection strategies across the total store, including storage and application as directed by best practices.
Addresses store needs (emergency, regulatory visits, etc.).
All other duties based on business needs.
What We Are Looking For
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast‑moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).
Training & Requirements The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be An Assets Protection Team Leader, But There Are a Few Things You Need From The Get‑go.
Qualifications
Must be at least 18 years old or older.
High school degree or equivalent.
Meet any state or local licensure and/or other legal requirements related to the position.
Previous retail and/or loss prevention experience preferred, but not required.
Ability to lead and hold others accountable.
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
Works independently and as part of a team.
Manages own workload and prioritizes tasks independently.
Welcoming and helpful attitude.
Effective communication skills.
Access all areas of the building to respond to guest or team member issues.
Interprets instructions, reports and information.
Climbs up and down ladders.
Apprehends subjects in accordance with company policy.
Scans, handles and moves merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others.
Ability to work a flexible schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C
Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.
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