Parts Counter Clerk
Construction Machinery Industrial, LLC, Anchorage, AK, United States
Summary
The Parts Counter Clerk is responsible for, researching service technician’s parts needs and ordering them as needed, posting parts to work orders, and customer service.
Benefits
Compensation: DOE
401(k) and matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Essential Functions
Ensure a safe work place at all times. #1 Priority.
Process quotes and orders for assigned customers
Process Quote Requests and Orders in a timely fashion
Ensure all emergency orders are processed immediately upon being received.
Handle all phone calls quickly and efficiently
Keep work area clean and organized
Customer satisfaction is essential.
Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
Assist with returns and stock orders whenever needed.
Assist with shipping and receiving
Assist as needed with Parts Warranty and core returns
Order priority board and shop parts orders.
The service department is given priority for parts research and ordering
Participate in training with Vendors and other CMI education programs.
Help with annual Inventory.
Other duties as assigned
Core Competencies
Customer Focus
Teamwork Oriented
Communication Proficiency
Ability to multitask.
Education and Experience
High School Diploma
Two years of experience with automotive or construction and mining parts sales a plus.
Experience with parts lookup and sales a must.
Physical Requirements This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.
Job Type: Full-time
Schedule
8 hour shift
Monday to Friday
On call
Weekend availability
License/Certification
Driver's License (Required)
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Benefits
Compensation: DOE
401(k) and matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Essential Functions
Ensure a safe work place at all times. #1 Priority.
Process quotes and orders for assigned customers
Process Quote Requests and Orders in a timely fashion
Ensure all emergency orders are processed immediately upon being received.
Handle all phone calls quickly and efficiently
Keep work area clean and organized
Customer satisfaction is essential.
Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.
Assist with returns and stock orders whenever needed.
Assist with shipping and receiving
Assist as needed with Parts Warranty and core returns
Order priority board and shop parts orders.
The service department is given priority for parts research and ordering
Participate in training with Vendors and other CMI education programs.
Help with annual Inventory.
Other duties as assigned
Core Competencies
Customer Focus
Teamwork Oriented
Communication Proficiency
Ability to multitask.
Education and Experience
High School Diploma
Two years of experience with automotive or construction and mining parts sales a plus.
Experience with parts lookup and sales a must.
Physical Requirements This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.
Job Type: Full-time
Schedule
8 hour shift
Monday to Friday
On call
Weekend availability
License/Certification
Driver's License (Required)
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#J-18808-Ljbffr