Intake Specialist
3riverstherapy, Kennewick, WA, United States
Description
As a Behavioral Health Intake Specialist, you are often the first point of connection for individuals seeking support, and that first interaction matters. This role plays a key part in shaping each client’s experience from the very beginning, helping them feel heard, supported, and confident in what comes next.
You will guide individuals and families through the intake process with empathy and clarity, completing screenings, using clinical judgment to assess needs, and coordinating care with a multidisciplinary team. Your work ensures each client is connected to the right level of care at the right time, creating a strong foundation for their treatment journey.
If you are someone who combines strong clinical judgment with a genuine passion for helping others, this role offers the opportunity to make an immediate impact. We offer supervised clinical experience that will support your progress toward licensure, while helping you build confidence in assessment, care coordination, and clinical decision making in a supportive, growth focused environment.
What You’ll Do
Conduct comprehensive initial screenings to understand each client’s history, needs, and goals
Utilize ASAM criteria to support level of care determinations (without completing full ASAM assessments)
Administer screening tools and gather relevant clinical information
Provide clear guidance, education, and support to clients and their families
Coordinate referrals to providers, support groups, and community resources to ensure continuity of care
Provide crisis support when needed, including coordination of emergency services
Maintain accurate, timely, and compliant documentation
Collaborate with a multidisciplinary team to review cases and coordinate care
Stay current on best practices and evidence-based approaches in behavioral health
What You’ll Bring and What You’ll Get What You’ll Bring
Master’s degree in Psychology, Social Work, Counseling, or related field
Minimum of 2 years of experience in behavioral health or a related field
Experience working with both children and adult populations
Eligibility for Agency Affiliated Counselor status
Strong communication skills and the ability to build trust quickly
Solid understanding of mental health conditions and treatment approaches
Ability to work independently while contributing to a collaborative team
Strong organizational skills and attention to detail
Experience with electronic health records and clinical documentation
What You’ll Get
The ability to focus on meaningful client care, with operational support behind you
A collaborative, team driven environment where people show up for each other
A culture built on growth, accountability, and engagement
Work that makes a real difference in the lives of individuals and families
Ongoing opportunities to grow your clinical skills and advance your career
Benefits
12 paid holidays plus 2 floating holidays
Up to 2 weeks PTO in your first year, based on hours worked
Up to 6.5 days paid sick leave, based on hours worked
Retirement plan with competitive matching
Health, dental, and vision insurance
Employer paid life insurance
Flexible work options and employee support resources
Professional development program with annual funding to support continuing education, certifications, and career growth
#J-18808-Ljbffr
You will guide individuals and families through the intake process with empathy and clarity, completing screenings, using clinical judgment to assess needs, and coordinating care with a multidisciplinary team. Your work ensures each client is connected to the right level of care at the right time, creating a strong foundation for their treatment journey.
If you are someone who combines strong clinical judgment with a genuine passion for helping others, this role offers the opportunity to make an immediate impact. We offer supervised clinical experience that will support your progress toward licensure, while helping you build confidence in assessment, care coordination, and clinical decision making in a supportive, growth focused environment.
What You’ll Do
Conduct comprehensive initial screenings to understand each client’s history, needs, and goals
Utilize ASAM criteria to support level of care determinations (without completing full ASAM assessments)
Administer screening tools and gather relevant clinical information
Provide clear guidance, education, and support to clients and their families
Coordinate referrals to providers, support groups, and community resources to ensure continuity of care
Provide crisis support when needed, including coordination of emergency services
Maintain accurate, timely, and compliant documentation
Collaborate with a multidisciplinary team to review cases and coordinate care
Stay current on best practices and evidence-based approaches in behavioral health
What You’ll Bring and What You’ll Get What You’ll Bring
Master’s degree in Psychology, Social Work, Counseling, or related field
Minimum of 2 years of experience in behavioral health or a related field
Experience working with both children and adult populations
Eligibility for Agency Affiliated Counselor status
Strong communication skills and the ability to build trust quickly
Solid understanding of mental health conditions and treatment approaches
Ability to work independently while contributing to a collaborative team
Strong organizational skills and attention to detail
Experience with electronic health records and clinical documentation
What You’ll Get
The ability to focus on meaningful client care, with operational support behind you
A collaborative, team driven environment where people show up for each other
A culture built on growth, accountability, and engagement
Work that makes a real difference in the lives of individuals and families
Ongoing opportunities to grow your clinical skills and advance your career
Benefits
12 paid holidays plus 2 floating holidays
Up to 2 weeks PTO in your first year, based on hours worked
Up to 6.5 days paid sick leave, based on hours worked
Retirement plan with competitive matching
Health, dental, and vision insurance
Employer paid life insurance
Flexible work options and employee support resources
Professional development program with annual funding to support continuing education, certifications, and career growth
#J-18808-Ljbffr