
Lead Experience Researcher, Customer Insights & UX
PayPal, New York, NY, United States
A global payment platform is seeking a thought partner for Venmo, dedicated to leading research projects that enhance user experiences. The ideal candidate will possess 5+ years in research or design services, alongside a relevant degree, and demonstrate comprehensive expertise in user testing and data analysis. Responsibilities include collaborating with cross-functional teams, driving research initiatives, and presenting compelling insights. This role offers competitive pay and a balanced hybrid work model that allows flexibility between the office and home.
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