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Verizon Customer Service Representative

Apollo Executives, King Of Prussia, PA, United States


Verizon Customer Service Representative | Entry-Level Opportunity Apollo Executives is currently hiring for a Verizon Customer Service Representative position, supporting customer engagement and service initiatives on behalf of a nationally recognized telecommunications brand.

This entry-level role focuses on working directly with customers to provide support, answer questions, and ensure a positive overall experience. Individuals will assist with customer onboarding, service education, and general inquiries while representing Verizon’s products and services with professionalism.

This is a great opportunity for individuals looking to build skills in communication, customer service, and professional development within a structured, team-oriented environment.

A background in retail, hospitality, or other customer-facing roles is strongly preferred, especially for individuals who enjoy working directly with people.

Our team prioritizes building strong, positive customer relationships, with a focus on consistency, professionalism, and long-term customer satisfaction. We take a relationship-driven approach that emphasizes quality interactions and a strong customer experience.

This role involves engaging with a diverse range of customers and communities, maintaining an inclusive and respectful approach while supporting brand presence within local markets.

This is a performance-driven position where individuals can develop real-world experience, contribute to client growth, and advance into leadership opportunities over time.

What You’ll Do

Represent Verizon products and services with professionalism and integrity

Assist customers with general inquiries, service information, and support

Provide clear and accurate information on current plans, promotions, and offerings

Support customer onboarding and account-related questions

Maintain a positive and customer-focused approach in all interactions

Work with team members to meet daily and weekly goals

Participate in ongoing training focused on product knowledge and customer support

What We’re Looking For

Strong communication and interpersonal skills

Ability to build rapport and engage with a diverse range of customers

Customer-focused mindset with strong attention to detail

Team-oriented with a willingness to learn and grow

Adaptability in a fast-paced, performance-driven environment

Previous experience in customer service, retail, or hospitality is encouraged

Compensation

Full-time, in-person position

Weekly pay + performance-based incentives

Additional bonuses and advancement opportunities available

Top performers have the ability to reach six-figure annual earnings over time

Why Apollo Executives Apollo Executives is committed to developing talent through hands-on training, mentorship, and performance-based advancement opportunities. We prioritize internal growth and provide individuals with clear direction, ongoing support, and the opportunity to build valuable skills in customer service, sales, and leadership within a collaborative team environment.

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