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Marketing Technology & Operations Lead

biBERK, a Berkshire Hathaway Company, Omaha, NE, United States


Description

At biBerk, we’re looking for a Marketing Technology & Operations Lead to help strengthen and scale how our marketing systems, data, and performance measurement work together.

This role sits at the intersection of marketing, data, and technology—responsible for improving how we collect, structure, and activate data to drive smarter decisions and better outcomes. You’ll play a key role in advancing our marketing infrastructure, enabling more reliable reporting, and improving how we partner cross-functionally to execute.

You’ll help shape and evolve our marketing technology ecosystem to better support business goals, while remaining hands-on in execution and problem-solving.

This is an opportunity for someone who enjoys rolling up their sleeves, solving complex problems, and building more efficient systems—while also stepping into light people leadership and cross-functional influence.

This is a hybrid role that requires in-office work in Omaha, Nebraska.

Job Responsibilities Marketing Data, Infrastructure & Governance

Own the integrity, accuracy, and governance of marketing data across systems, ensuring reliable tracking, tagging, and data flow

Partner with IT, Data, and Product to strengthen and scale marketing data infrastructure, including monitoring and alerting for data quality issues

Support the evolution toward a more centralized marketing data environment (e.g., data warehouse, CDP readiness) and improve the flow of conversion data into marketing platforms (e.g., via APIs)

Reporting, Analytics & Measurement Enablement

Build and scale automated reporting (e.g., PowerBI) to deliver a clear, trusted view of marketing performance

Ensure consistent definition, calculation, and reporting of key marketing KPIs across systems and channels

Partner in advancing measurement approaches (attribution, LTV, forecasting) and translate insights into actionable marketing recommendations

Cross-Functional Operations & Project Leadership

Act as the primary marketing advocate in cross-functional prioritization (particularly with IT, Data, and Product)

Improve how marketing work is scoped, prioritized, and executed within sprint cycles

Identify and resolve process gaps to improve speed, alignment, and accountability across teams

CRO & Testing Enablement

Partner with marketing teams to prioritize and execute website and landing page improvements

Establish structured testing and optimization processes to improve conversion rates

Ensure tracking frameworks support accurate measurement of experiments

Team Support & Growth

Provide guidance and direction to a future Marketing Analyst

Help elevate the team’s ability to use data effectively in decision-making

Contribute to scalable processes and documentation

Innovation & Future Capabilities

Stay informed on emerging technologies, including AI-driven marketing and analytics capabilities, and identify practical applications

Evaluate and recommend improvements to the marketing technology stack to support scalability and performance

Requirements Qualifications Technical & Analytical Skills

Working knowledge of marketing data infrastructure, tracking, and tagging (e.g., GTM, GA4)

Familiarity with data environments (data warehouses, BI tools like PowerBI, etc.)

Experience with or exposure to SQL and/or Python

Familiarity with advanced measurement approaches such as attribution models, MMM, forecasting, or predictive modeling

Understanding of how to operationalize data for marketing use cases (reporting, optimization, audience activation)

Familiarity with platforms such as Salesforce, SFMC, analytics tools like GA4, tag management, and digital advertising ecosystems

Core Capabilities

Comfortable balancing hands-on execution with strategic thinking

Strong problem-solving skills with the ability to identify root causes and drive solutions

Ability to navigate ambiguity and influence across teams with competing priorities

Clear communicator who can translate between technical and non-technical stakeholders

Highly organized with the ability to manage multiple initiatives simultaneously

Experience & Education

~5–8 years of experience in marketing technology, marketing operations, analytics, or a related field

Bachelor’s degree in Marketing, Analytics, Technology, Business, or a related field.

Experience working across marketing, data, and technical teams in a cross-functional environment

Background in digital marketing measurement, tracking, and performance analysis

What Success Looks Like

Marketing data is reliable, trusted, and accessible across the organization

Reporting is automated and provides clear executive-level visibility

Cross-functional collaboration with IT, Data, and Product is efficient and effective

Tracking and tagging are accurate, with proactive monitoring in place

Conversion rate optimization efforts drive measurable improvements

About Us biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Benefits

Medical (PPO/HDHP), vision, disability, and life insurance.

Enhanced dental plan with orthodontia coverage in addition to a standard plan.

Generous PTO plan for all benefit-time eligible employees.

Paid company holidays and 4 floating holidays.

Paid parental leave.

Employee Retirement Savings Plan/401(k) with company match and immediate vesting.

Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.

Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.

Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.

Voluntary benefits that include accident, critical illness, and hospital indemnity.

Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $100,000-$125,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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