Associate Director, Technical Excellence

Join to apply for the Associate Director, Technical Excellence role at Charles River Laboratories.

For over 40 years, HemaCare, a Charles River company, has worked to make a positive impact on the world by providing the highest quality cellular material and services to biotech and pharmaceutical companies and research organizations developing innovative research and novel cell-based therapies. We recognize that our success depends on the vision and passion of our employees; that is why we are devoted to making HemaCare a rewarding and valuable place to work.

The Associate Director, Technical Excellence is responsible for oversight of Technical Operations following current Good Laboratory Practice (cGLP) and current Good Manufacturing Practice (cGMP) compliant Cell & Gene Therapy (C>) products.

Essential Responsibilities

Support the needs of the directly?reporting departments, as applicable, but not limited to Clinical Laboratory, Quality Control, Clean Room, Production Planning and R&D.
Collaborate with the GM on special projects, meeting strategic goal initiatives and driving execution in collaboration with Operations staff, Client Services, Donor Ops and PMO.
Work with the Director, Manufacturing Operations, and Production Planning to ensure proper staffing capacity to fulfill on?going production needs resulting in timely revenue generation.
Play a critical sponsorship role in multiple complex projects to drive revenue growth initiatives (eg. Technical Operations, custom projects, R&D).
Provide technical support as needed for all laboratory operations including troubleshooting, product quality concerns, and resolution of customer issues.
Serve as needed on Leadership Team meetings to help set technical operations priorities and focus for Cell Solutions.
Ensure best industry practices are followed, detect areas for improvement and act on them timely; map and update workflow and processes to align with global practices as applicable, maximizing productivity and efficiency while minimizing costs and downtime.
Execute on laboratory?related audit findings and drive timely completion of deviations, CAPAs and change controls within standard timeframe.
Support and drive scientific innovation and efficiency including producing KPIs for maintaining optimal operational excellence and reporting to operations QMR.
Ensure compliance with protocols and all applicable SOPs.
Introduce new technologies or improvements in existing technologies.
Drive process improvement, new technology implementation, new product development and other critical development strategies.
Apply relevant scientific and technical knowledge in applications of human primary cells across cell?based assays, immunology, stem cell biology, genomics, cell biology, neurosciences, and other scientific fields.
Supervise the facility, equipment, and personnel, ensuring consistent laboratory presence and direct line?of?sight with personnel in each directly?reporting department through daily walk?arounds, huddles and lab group meetings weekly.

Job Qualifications

M.S. or higher in Life Sciences disciplines, with 10 years of Pharmaceutical, Cell Biology, Immunology, Biotechnology, or Cell and Gene therapy industry experience required.
Minimum 5+ years of personnel management experience in industry setting.
Experience with current Good Manufacturing Practices (cGMPs)/21 CFR210-211, FDA and EU C> requirements, USP and ISO compliance; direct experience with in?person regulatory inspections/audits highly desired.
Specialize with downstream process analysis, development, and improvement.
Hands?on experience with cell and molecular biology and biochemical laboratory equipment techniques.
Track record of processing large amounts of complex information and data to provide accessible summaries to other staff and managers.

Compensation: $150,000 $160,000 per year. Salary varies within this range based on experience, skills, education, certifications, and location.

About HemaCare

HemaCare is a global leader and trusted brand in the customization of human?derived biological products and services for biomedical research, drug discovery, and cell and gene therapy development. HemaCares vertically integrated solutions support preclinical research, clinical studies from phases 1 to 3, and commercialization with high?quality RUO and GMP?compliant starting material and apheresis collections.

In January 2020, HemaCare was acquired by Charles River Laboratories. The combined portfolio creates a unique, comprehensive solution for researchers and cell therapy developers and manufacturers worldwide.

We are passionate about improving the quality of peoples lives. Our mission is to provide a best?in?class portfolio of high?quality, customizable human cellular material and services to support drug discovery, scientific research, and cell therapy.

Benefits

Benefits may include bonus or incentives based on performance, 401(k), paid time off, stock purchase program, health and wellness coverage, employee and family wellbeing support programs, and work?life balance flexibility.

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you need special assistance or an accommodation due to a disability to complete any forms or otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e?mail to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, visit https://www.criver.com and https://www.hemacare.com.

#J-18808-Ljbffr\n\nIn Summary: The Associate Director, Technical Excellence is responsible for oversight of Technical Operations following current Good Laboratory Practice and current Good Manufacturing Practice (cGMP) compliant Cell & Gene Therapy (C) products . M.S. or higher in Life Sciences disciplines, with 10 years of Pharmaceutical, Cell Biology, Immunology, Biotechnology, or Cell and Gene therapy industry experience required .\n\nEn Español:

Director asociado, Excelencia técnica

Participar para solicitar el Director asociado, Excelencia técnica papel en el Laboratorios del Río Charles- ¿ Qué ?

Durante más de 40 años, HemaCare ha trabajado para tener un impacto positivo en el mundo proporcionando material y servicios celulares de la más alta calidad a las compañías biotecnológicas y farmacéuticas y organizaciones de investigación que desarrollan investigaciones innovadoras y nuevas terapias basadas en células. Reconocemos que nuestro éxito depende de la visión y pasión de nuestros empleados; por eso nos dedicamos a hacer de HEMACare un lugar de trabajo gratificante y valioso.

El Director asociado, Excelencia técnica es responsable de la supervisión de las operaciones técnicas que siguen los productos de terapia celular y génica (C>) conformes con las buenas prácticas de laboratorio actuales (cGLP, por sus siglas en inglés) y las buenas practicas de fabricación actual (cGMP).

Responsabilidades esenciales

Apoyar las necesidades de los departamentos que informan directamente, según corresponda, pero no limitándose a laboratorio clínico, control de calidad, sala limpia, planificación productiva y I+D.
Colaborar con el Director General en proyectos especiales, alcanzar iniciativas de objetivos estratégicos y impulsar la ejecución en colaboración con el personal de Operaciones, Servicios al Cliente, Ops donantes y PMO.
Trabajar con el Director de Operaciones Fabricantes y Planificación Productiva para garantizar una adecuada capacidad de personal para satisfacer las necesidades continuas de producción que resulten en la generación oportuna de ingresos.
desempeñar un papel crítico de patrocinio en múltiples proyectos complejos para impulsar las iniciativas de crecimiento de los ingresos (por ejemplo, Operaciones técnicas, proyectos personalizados, I+D).
Proporcionar soporte técnico según sea necesario para todas las operaciones de laboratorio, incluida la solución de problemas, preocupaciones sobre la calidad del producto y resolución de los problemas con el cliente.
Servir según sea necesario en las reuniones del Equipo de Liderazgo para ayudar a establecer prioridades técnicas de operaciones y enfoque para soluciones celulares.
Asegurar que se sigan las mejores prácticas de la industria, detectar áreas de mejora y actuar sobre ellas a tiempo; mapear y actualizar los flujos de trabajo y procesos para alinearse con las prácticas globales según corresponda, maximizando la productividad y eficiencia al mismo tiempo que minimiza los costes y el tiempo de inactividad.
Ejecutar los hallazgos de auditoría relacionados con el laboratorio e impulsar la finalización oportuna de las desviaciones, CAPA y controles de cambios dentro del plazo estándar.
Apoyar y impulsar la innovación científica y la eficiencia, incluida la producción de KPI para mantener una excelencia operativa óptima e informar a las operaciones QMR.
Garantizar el cumplimiento de los protocolos y todas las SOP aplicables.
Introducir nuevas tecnologías o mejorar las existentes.
Mejorar los procesos, implementar nuevas tecnologías, desarrollar nuevos productos y otras estrategias críticas de desarrollo.
Aplicar el conocimiento científico y técnico pertinente en las aplicaciones de células primarias humanas a través de ensayos basados en células, inmunología, biología de células madre, genómica, biología celular, neurociencias y otros campos científicos.
Supervisar las instalaciones, los equipos y el personal, asegurando una presencia de laboratorio consistente y un contacto directo con el personal de cada departamento que informa directamente a través de paseos diarios, reuniones semanales en grupos de laboratorio.

Qualificaciones del trabajo

M.S. o superior en las disciplinas de Ciencias de la Vida, con 10 años de experiencia farmacéutica, biología celular, inmunología, biotecnología o industria de terapia celular y genética requerida.
Minimum 5+ años de experiencia en gestión del personal en el ámbito industrial.
Experiencia con las buenas prácticas de fabricación actuales (cGMP)/21 CFR210-211, los requisitos de la FDA y de la UE, el cumplimiento del USP e ISO; experiencia directa con inspecciones o auditorías regulatorias en persona muy deseadas.
Se especializa en análisis de procesos, desarrollo y mejora.
Experiencia práctica con la biología celular y molecular, así como las técnicas de equipos bioquímicos.
El historial del procesamiento de grandes cantidades de información y datos complejos para proporcionar resúmenes accesibles a otros empleados y gerentes.

CompensaciónEl salario varía dentro de este rango en función de la experiencia, las habilidades, la educación, los certificados y el lugar.

Sobre HemaCare

HemaCare es un líder mundial y una marca de confianza en la personalización de productos biológicos derivados del ser humano y servicios para investigación biomédica, descubrimiento de fármacos y desarrollo de terapia celular y génica.

En enero de 2020, HemaCare fue adquirida por Charles River Laboratories. La cartera combinada crea una solución única e integral para investigadores y desarrolladores y fabricantes de terapia celular en todo el mundo.

Estamos apasionados por mejorar la calidad de vida de las personas.Nuestra misión es proporcionar una cartera de materiales y servicios celulares humanos de alta calidad y personalizables para apoyar el descubrimiento de fármacos, la investigación científica y la terapia celular.

Beneficios

Los beneficios pueden incluir bonificaciones o incentivos basados en el rendimiento, 401 ((k), tiempo libre remunerado, programa de compra de acciones, cobertura de salud y bienestar, programas de apoyo al bienestar del empleado y la familia y flexibilidad en el equilibrio entre trabajo y vida.

Igualdad de oportunidades laborales

Charles River es un empleador de igualdad de oportunidades y se compromete a proporcionar oportunidades de empleo iguales para todos los solicitantes y empleados calificados sin tener en cuenta la raza, el color, el sexo, la religión, el origen nacional, la ascendencia, la edad, discapacidad mental o física, estado familiar, embarazo, estatus militar o veterano, u otra característica protegida por leyes federales, estatales o locales.

En algunos estados (incluyendo Massachusetts) es ilegal exigir o administrar una prueba de detección de mentiras como condición para el empleo o la continuación del trabajo.

Si necesita asistencia especial o un alojamiento debido a una discapacidad para completar cualquier formulario o participar de otra manera en el proceso de presentación del currículum, póngase en contacto con un miembro de nuestro equipo de Recursos Humanos enviando un correo electrónico a crrecruitment_US@crl.com.

Para obtener más información, visite https://www.criver.com y https:// www.hemacare.com.

#J-18808-Ljbffr","

Associate Director, Technical Excellence

Join to apply for the Associate Director, Technical Excellence role at Charles River...","Charles River Laboratories is hiring: Associate Director, Technical Excellence i",[101],["B","2211918885"],"Work at Charles River Laboratories","2 hours ago","/jobs/2211918885-charles-river-laboratories-is-hiring-associate-director-technical-excellence-i","Charles River Laboratories is hiring: Associate Director, Technic...","Los Angeles, CA, United States","/jobs?keyword=Charles+River+Laboratories","/jobs?location=Los+Angeles%2C+CA%2C+United+States","/jobs?keyword=Charles+River+Laboratories+is+hiring%3A+Associate+Director%2C+Technic...",{"_65":66,"_67":102,"_69":103,"_71":104,"_73":105},"Los Angeles","Los Angeles, CA, United States, 90079","CA","90079",["D",1775484000000],"Location: Wilmington, MA, US, 01887 US

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Job Summary\nThe Associate Director, Marketing, Biologics Testing is responsible for driving the global marketing strategy, positioning, and execution plan for Charles River’s Biologics Testing business. This leader will design, develop, and implement global marketing strategies aligned with business goals, drive integrated campaign execution, analyze results, and identify new opportunities to strengthen competitive positioning.

This role supports our growing and dynamic biologics market, including vaccines, ATMPs (Advanced Therapy Medicinal Products), monoclonal antibodies, and biosimilars, ensuring that Charles River delivers a compelling and differentiated customer experience across the development lifecycle.

The Associate Director Marketing role will drive and lead strategy and execution for our testing business globally. This individual will design, develop, and implement global marketing strategies to support business goals and objectives, execute tactical plans, analyze key results and report on outcomes. They will also identify new opportunities to optimize positioning to increase market share and to communicate the optimal customer experience for the important and exciting markets we serve.

Key Responsibilities\nLeadership & Global Marketing Strategy

Set the vision and provide leadership for global Biologics Testing marketing team, fostering engagement, accountability, and execution excellence.

Own and drive the global marketing strategy, including market insights, segmentation, positioning, messaging, and the marketing mix across the portfolio.

Collaborate with Commercial leaders on global and go-to-market strategies to accelerate pipeline velocity and revenue growth.

Translate market dynamics, customer needs, and competitive intelligence into actionable marketing strategies across developed and emerging markets.

Identify whitespace opportunities, adjacencies, and partnership opportunities to inform growth strategies and commercial prioritization.

Identify emerging customer needs and market opportunities to influence portfolio evolution and differentiation.

Build strong value propositions, messaging platforms, and competitive positioning for biologics testing solutions.

Marketing Planning & Execution

Develop integrated global marketing plans across campaign strategy, segmentation, content, digital marketing, events, and product launches.

Lead execution of tactical plans through collaboration with regional marketing, sales, product management, and SME’s.

Drive development of high-quality content including thought leadership, digital assets, presentations, and customer-facing materials.

Business Analytics & Performance Optimization

Monitor and report on marketing performance, campaign impact, and ROI; leverage insights to refine strategy and tactics.

Partner with Market Research to identify lead-generation opportunities in new and niche markets (e.g., compounding pharmacy, consumer care, dialysis).

Work with business analytics to research market dynamics, identify drivers of growth, and incorporate insights into marketing plans.

Conduct market research, customer insights, and competitive analysis to inform marketing decisions and investments.

Evaluate campaign performance and continuously optimize for efficiency and effectiveness.

Commercial Execution & Growth Enablement

Drive demand generation, sales enablement, and funnel acceleration through customer segmentation, value propositions, channel strategy, and commercial tools.

Lead brand growth through integrated digital engagement, omnichannel campaigns, customer programs, and global congress presence.

Own KOL engagement strategy across scientific, clinical, and commercial ecosystems in collaboration with Scientific Affairs and regional teams.

Integrate data, analytics, and digital solutions into marketing programs to support scalable growth and new business models.

Track performance through KPIs, analytics, and ROI-based optimization of global and regional marketing initiatives in partnership with Marketing Communications and Commercial Operations leads.

Deep understanding customer needs, workflows, and pain points across biologics development and testing.

Shape the customer journey to deliver a clear, differentiated and value-driven experience.

Translate complex technical concepts into compelling, accessible messages for diverse customer segments.

Cross-Functional Leadership

Lead and develop cross-functional and matrixed teams aligned to Biologics Testing business priorities.

Own global marketing financial planning, budgeting, forecasting, and performance tracking.

Operate with the highest standards of integrity, compliance, and alignment to Charles River DNA values.

Partner closely with Scientific Portfolio Specialists, Business Development, Operations, and Commercial teams to align marketing strategy with business goals.

Influence cross-functional teams globally within a matrixed environment to ensure consistent execution.

Provide leadership to virtual project teams and support development of marketing best practices.

Job Qualifications

Bachelor’s degree (B.A./B.S.) or equivalent in Marketing, Business, or related discipline.

10+ years of experience in the biomedical/biopharmaceutical industry and/or a Bachelor’s degree in a relevant scientific field.

7+ years of related experience in marketing management and/or product management within the biologics testing industry.

An equivalent combination of education and experience may be accepted in place of the specific requirements listed above.

Experience with digital & marketing automation platforms, SEO strategy, CRM systems (SFDC), and analytics tools.

Experience with the buyer’s journey in a technical or scientific B2B environment.

Approximately up to 30% travel to both domestic and international locations with extended work hours.

Key Performance Indicators (KPIs)

Pipeline contribution and influence for Biologics Testing Solutions.

Funnel conversion rates (lead → MQL → SQL → opportunity → win) and velocity.

Lifecycle nurture performance (engagement, progression, recycle performance).

Channel efficiency and ROI (by program/channel/region where applicable).

Retention/expansion influence (cross-service adoption and repeat engagement).

Share-of-voice and awareness of Biologics Testing Solutions.

Timeliness and business impact of competitive/market intelligence (e.g., quarterly intel readouts delivered; differentiation updates adopted in campaigns; win/loss insights driving conversion improvements).

Preferred Qualifications

Demonstrated leadership and team management experience.

Strong focus on customer experience and the ability to translate insights into strategies.

Excellent communication and cross-functional collaboration skills with both commercial and scientific stakeholders.

Proven experience creating and executing marketing strategies, plans, and tactics that strengthened market positioning and drove measurable outcomes.

Marketing experience in the biopharmaceutical or biologics testing industry.

Prior product or service launch experience preferred.

Majority of prior experience within a Marketing function strongly preferred.

Experience working within a biologics testing organization is a plus.

Competencies And Skills

Strategic mindset with strong global perspective

Deep business acumen and customer focus

Results-driven with strong execution discipline

Ability to influence across functions and regions

Strong people leadership and talent development capabilities

High integrity and trust-based leadership style

Ability to thrive in a fast-paced, VUCA environment

Compensation Data\nThe pay range for this position is $130 - $150K USD annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

About Corporate Functions\nAbout Corporate Functions\nThe Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River\nCharles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

We’re committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Opportunity Employer Statement\nCharles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market:

Boston\nJob Segment:

Biology, Biotech, Scientist, Product Manager, Pharmaceutical, Science, Operations

#J-18808-Ljbffr\n","Location: Wilmington, MA, US, 01887 US

For 75 years, Charles River employees have worked together to assist in the discovery, development ...","Associate Director Marketing, Biologics Testing (REMOTE)",[114],["B","3172828938"],"/jobs/3172828938-associate-director-marketing-biologics-testing-remote","/jobs?keyword=Associate+Director+Marketing%2C+Biologics+Testing+%28REMOTE%29",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},["D",1775174400000],"This job is with Charles River, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.\n\nFor 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.\nJob Summary The Associate Director, Marketing, Biologics Testing is responsible for driving the global marketing strategy, positioning, and execution plan for Charles River's Biologics Testing business. This leader will design, develop, and implement global marketing strategies aligned with business goals, drive integrated campaign execution, analyze results, and identify new opportunities to strengthen competitive positioning.\n\nThis role supports our growing and dynamic biologics market, including vaccines, ATMPs (Advanced Therapy Medicinal Products), monoclonal antibodies, and biosimilars, ensuring that Charles River delivers a compelling and differentiated customer experience across the development lifecycle.\nThe Associate Director Marketing role will drive and lead strategy and execution for our testing business globally. This individual will design, develop, and implement global marketing strategies to support business goals and objectives, execute tactical plans, analyze key results and report on outcomes. They will also identify new opportunities to optimize positioning to increase market share and to communicate the optimal customer experience for the important and exciting markets we serve.\nKey Responsibilities Leadership & Global Marketing Strategy\n• Set the vision and provide leadership for global Biologics Testing marketing team, fostering engagement, accountability, and execution excellence.\n• Own and drive the global marketing strategy, including market insights, segmentation, positioning, messaging, and the marketing mix across the portfolio.\n• Collaborate with Commercial leaders on global and go-to-market strategies to accelerate pipeline velocity and revenue growth.\n• Translate market dynamics, customer needs, and competitive intelligence into actionable marketing strategies across developed and emerging markets.\n• Identify whitespace opportunities, adjacencies, and partnership opportunities to inform growth strategies and commercial prioritization.\n• Identify emerging customer needs and market opportunities to influence portfolio evolution and differentiation.\n• Build strong value propositions, messaging platforms, and competitive positioning for biologics testing solutions.\n\nMarketing Planning & Execution\n• Develop integrated global marketing plans across campaign strategy, segmentation, content, digital marketing, events, and product launches.\n• Lead execution of tactical plans through collaboration with regional marketing, sales, product management, and SME's.\n• Drive development of high-quality content including thought leadership, digital assets, presentations, and customer-facing materials.\n\nKey Responsibilities (continued) Business Analytics & Performance Optimization\n• Monitor and report on marketing performance, campaign impact, and ROI; leverage insights to refine strategy and tactics.\n• Partner with Market Research to identify lead-generation opportunities in new and niche markets (e.g., compounding pharmacy, consumer care, dialysis).\n• Work with business analytics to research market dynamics, identify drivers of growth, and incorporate insights into marketing plans.\n• Conduct market research, customer insights, and competitive analysis to inform marketing decisions and investments.\n• Evaluate campaign performance and continuously optimize for efficiency and effectiveness.\n\nCommercial Execution & Growth Enablement\n• Drive demand generation, sales enablement, and funnel acceleration through customer segmentation, value propositions, channel strategy, and commercial tools.\n• Lead brand growth through integrated digital engagement, omnichannel campaigns, customer programs, and global congress presence.\n• Own KOL engagement strategy across scientific, clinical, and commercial ecosystems in collaboration with Scientific Affairs and regional teams.\n• Integrate data, analytics, and digital solutions into marketing programs to support scalable growth and new business models.\n• Track performance through KPIs, analytics, and ROI-based optimization of global and regional marketing initiatives in partnership with Marketing Communications and Commercial Operations leads.\n• Deep understanding customer needs, workflows, and pain points across biologics development and testing.\n• Shape the customer journey to deliver a clear, differentiated and value-driven experience.\n• Translate complex technical concepts into compelling, accessible messages for diverse customer segments.\n\nCross-Functional Leadership\n• Lead and develop cross-functional and matrixed teams aligned to Biologics Testing business priorities.\n• Own global marketing financial planning, budgeting, forecasting, and performance tracking.\n• Operate with the highest standards of integrity, compliance, and alignment to Charles River DNA values.\n• Partner closely with Scientific Portfolio Specialists, Business Development, Operations, and Commercial teams to align marketing strategy with business goals.\n• Influence cross-functional teams globally within a matrixed environment to ensure consistent execution.\n• Provide leadership to virtual project teams and support development of marketing best practices.\nJob Qualifications Minimum Requirements\n• Bachelor's degree (B.A./B.S.) or equivalent in Marketing, Business, or related discipline.\n• 10+ years of experience in the biomedical/biopharmaceutical industry and/or a Bachelor's degree in a relevant scientific field.\n• 7+ years of related experience in marketing management and/or product management within the biologics testing industry.\n• An equivalent combination of education and experience may be accepted in place of the specific requirements listed above.\n• Experience with digital & marketing automation platforms, SEO strategy, CRM systems (SFDC), and analytics tools.\n• Experience with the buyer's journey in a technical or scientific B2B environment.\n• Approximately up to 30% travel to both domestic and international locations with extended work hours.\n\nKey Performance Indicators (KPIs)\n• Pipeline contribution and influence for Biologics Testing Solutions.\n• Funnel conversion rates (lead → MQL → SQL → opportunity → win) and velocity.\n• Lifecycle nurture performance (engagement, progression, recycle performance).\n• Channel efficiency and ROI (by program/channel/region where applicable).\n• Retention/expansion influence (cross-service adoption and repeat engagement).\n• Share-of-voice and awareness of Biologics Testing Solutions.\n• Timeliness and business impact of competitive/market intelligence (e.g., quarterly intel readouts delivered; differentiation updates adopted in campaigns; win/loss insights driving conversion improvements)\n\nPreferred Qualifications\n• Demonstrated leadership and team management experience.\n• Strong focus on customer experience and the ability to translate insights into strategies.\n• Excellent communication and cross-functional collaboration skills with both commercial and scientific stakeholders.\n• Proven experience creating and executing marketing strategies, plans, and tactics that strengthened market positioning and drove measurable outcomes.\n• Marketing experience in the biopharmaceutical or biologics testing industry.\n• Prior product or service launch experience preferred.\n• Majority of prior experience within a Marketing function strongly preferred.\n• Experience working within a biologics testing organization is a plus.\n\nCompetencies And Skills\n• Strategic mindset with strong global perspective\n• Deep business acumen and customer focus\n• Results-driven with strong execution discipline\n• Ability to influence across functions and regions\n• Strong people leadership and talent development capabilities\n• High integrity and trust-based leadership style\n• Ability to thrive in a fast-paced, VUCA environment\nCompensation Data The pay range for this position is $130 - $150K USD annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.\nAbout Corporate Functions\nThe Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.\n\nAbout Charles River\nCharles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.\nWith over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.\nAt Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.\nWe're committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.\n\nEqual Employment Opportunity\nCharles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.\nIt is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. 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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

\r\n
Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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