Payments Specialist
BANK-FUND STAFF FED CREDIT, Washington, District of Columbia, United States
Payments Specialist
BankFund Credit Union is seeking a Payments Specialist to support the execution and continuous improvement of the Credit Union's electronic payments ecosystem. This role supports operational processing, reporting, compliance monitoring, and product development across multiple payment rails/products including ACH, Zelle, Check, E-Transfer, FedNow, Bill Pay, and other emerging payment technologies. The specialist will play a key role in ensuring operational accuracy across all EFT products via daily processing. Additionally, they will support the broader payments team with reporting, analysis, compliance reviews, and enhancements across digital payment products. This position offers exposure to modern payment infrastructure and emerging financial technologies including real-time payments and digital assets. Payment Operations
Perform daily operational processing for check clearing and exception handling, including review of returns, adjustments, and operational investigations. Support operational workflows across additional payment products including ACH, Zelle, external transfers, bill pay, and FedNow. Assist with payment investigations, transaction research, and exception management. Ensure adherence to operational procedures and service level expectations. Responsible for the Credit Union's various payroll programs and oversees the Payroll Distribution system. Receives, processes, and posts the World Bank's Cash Management files on a daily basis. This includes ensuring timely receipt of payroll and pension files from the World Bank and IMF. Processes all ACH origination files on behalf of the Credit Union. Support compliance monitoring for payments products, including adherence to NACHA rules, payment network guidelines, and internal policies. Reporting & Data Analysis
Produce recurring and ad-hoc reports related to transaction volumes, operational performance, risk indicators, and product usage. Analyze payment activity across platforms to identify trends, anomalies, and opportunities for operational improvement. Assists management and Payments Analyst in providing data for dashboards. Compliance & Risk Support
Support compliance monitoring for payments products, including adherence to NACHA rules, payment network guidelines, and internal policies. Assist in preparing documentation and materials for audits, regulatory reviews, and internal risk assessments. Monitor operational processes to ensure appropriate controls are in place. Product & Process Enhancements
Partner with the EFT Manager and cross-functional teams to identify opportunities to improve payment workflows and operational efficiency. Assist with implementation and ongoing support of new payment products and services including domestic and cross-border payments and emerging initiatives. Participate in system testing, documentation updates, and product rollout activities. Cross-Team Collaboration
Work closely with IT, fraud, risk, accounting, and member service teams to resolve payment issues and support product initiatives. Contribute to documentation of procedures and knowledge resources for payment operations. Serves as point of contact for all escalated inquiries from members, regulatory agencies, and internal staff. For internal purposes, this position is graded as NE - 7. The anticipated annualized base salary range for this position is $55,000 to $68,000. Final base salary for this role will be based on the individual's job-related experience, skillset, training, certifications and market demands. The benefits available for this full-time position include but are not limited to: medical, dental, and vision insurance, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and paid time off, including paid parental leave benefits. In addition to base compensation salary, this role position is eligible for an annual incentive plan. Required Qualifications: Minimum of 2 years of experience in payments, banking operations, treasury services, or financial services. Experience working with payment rails such as ACH, check processing, or real-time payments. Strong analytical and problem-solving skills. Preferred: Familiarity with NACHA rules, payments compliance frameworks, or network operating rules Experience with payment platforms, dashboards, or financial reporting tools. Knowledge of modern payment technologies such as real-time payments, digital wallets, or digital assets. Skills & Competencies: Strong attention to detail and operational discipline Analytical mindset with ability to interpret financial transaction data Ability to manage multiple payment products and workflows simultaneously Process improvement and problem-solving skills Strong communication and collaboration abilities
BankFund Credit Union is seeking a Payments Specialist to support the execution and continuous improvement of the Credit Union's electronic payments ecosystem. This role supports operational processing, reporting, compliance monitoring, and product development across multiple payment rails/products including ACH, Zelle, Check, E-Transfer, FedNow, Bill Pay, and other emerging payment technologies. The specialist will play a key role in ensuring operational accuracy across all EFT products via daily processing. Additionally, they will support the broader payments team with reporting, analysis, compliance reviews, and enhancements across digital payment products. This position offers exposure to modern payment infrastructure and emerging financial technologies including real-time payments and digital assets. Payment Operations
Perform daily operational processing for check clearing and exception handling, including review of returns, adjustments, and operational investigations. Support operational workflows across additional payment products including ACH, Zelle, external transfers, bill pay, and FedNow. Assist with payment investigations, transaction research, and exception management. Ensure adherence to operational procedures and service level expectations. Responsible for the Credit Union's various payroll programs and oversees the Payroll Distribution system. Receives, processes, and posts the World Bank's Cash Management files on a daily basis. This includes ensuring timely receipt of payroll and pension files from the World Bank and IMF. Processes all ACH origination files on behalf of the Credit Union. Support compliance monitoring for payments products, including adherence to NACHA rules, payment network guidelines, and internal policies. Reporting & Data Analysis
Produce recurring and ad-hoc reports related to transaction volumes, operational performance, risk indicators, and product usage. Analyze payment activity across platforms to identify trends, anomalies, and opportunities for operational improvement. Assists management and Payments Analyst in providing data for dashboards. Compliance & Risk Support
Support compliance monitoring for payments products, including adherence to NACHA rules, payment network guidelines, and internal policies. Assist in preparing documentation and materials for audits, regulatory reviews, and internal risk assessments. Monitor operational processes to ensure appropriate controls are in place. Product & Process Enhancements
Partner with the EFT Manager and cross-functional teams to identify opportunities to improve payment workflows and operational efficiency. Assist with implementation and ongoing support of new payment products and services including domestic and cross-border payments and emerging initiatives. Participate in system testing, documentation updates, and product rollout activities. Cross-Team Collaboration
Work closely with IT, fraud, risk, accounting, and member service teams to resolve payment issues and support product initiatives. Contribute to documentation of procedures and knowledge resources for payment operations. Serves as point of contact for all escalated inquiries from members, regulatory agencies, and internal staff. For internal purposes, this position is graded as NE - 7. The anticipated annualized base salary range for this position is $55,000 to $68,000. Final base salary for this role will be based on the individual's job-related experience, skillset, training, certifications and market demands. The benefits available for this full-time position include but are not limited to: medical, dental, and vision insurance, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and paid time off, including paid parental leave benefits. In addition to base compensation salary, this role position is eligible for an annual incentive plan. Required Qualifications: Minimum of 2 years of experience in payments, banking operations, treasury services, or financial services. Experience working with payment rails such as ACH, check processing, or real-time payments. Strong analytical and problem-solving skills. Preferred: Familiarity with NACHA rules, payments compliance frameworks, or network operating rules Experience with payment platforms, dashboards, or financial reporting tools. Knowledge of modern payment technologies such as real-time payments, digital wallets, or digital assets. Skills & Competencies: Strong attention to detail and operational discipline Analytical mindset with ability to interpret financial transaction data Ability to manage multiple payment products and workflows simultaneously Process improvement and problem-solving skills Strong communication and collaboration abilities