INTERNSHIP - User Assistance Technical Writer
PowerToFly, Waltham, MA, United States
INTERNSHIP - User Assistance Technical Writer
This role is for a User Assistance Technical Writer to support the SOLIDWORKS User Assistance team. The team’s mission is “to design, develop, and continuously improve user assistance content that is thorough, accurate, engaging, easy-to-find, and relevant so that users can onboard quickly and do their work effectively.” The team documents all SOLIDWORKS-branded CAD and related apps, including SOLIDWORKS Design, DraftSight, xDesign, and many others.
Responsibilities
Learn the core principles and techniques of modern technical writing within a fast-paced, global, best-in-class writing team
Learn how to use SOLIDWORKS apps and the User Assistance team's content creation and management tools
Develop new content and incorporate new content written by others into existing documents
Review and modify both existing user assistance content and new content developed by the team to improve its quality and impact
Contribute to the team’s current goal of expanding the visual content (images, animations, videos) in our documentation
Contribute to the team's efforts to improve its efficiency and productivity, including but not limited to the adoption of AI/LLM tools in appropriate parts of workflows
Bring a fresh perspective to our team and offer ideas for changing what we create and how we work
Qualifications
Outstanding written communication skills, as demonstrated by writing samples and by grades and comments received in writing-intensive college courses
Excellent spoken communication skills
Demonstrated ability to analyze and explain technical subject matter
A high level of comfort with computers and software
Highly motivated to learn the profession of technical writing
Fascinated by the challenge of analyzing complex material and presenting it clearly and simply
Interested in communicating visually as well as in writing
Able to move easily and quickly between the "student" role (learning from others and working under close supervision) and the "autonomous team member" role (handling increasingly challenging tasks with minimal supervision)
Highly organized with good time management, scheduling, and prioritizing skills
Experience with any of the following (or similar) is a plus:
CAD software
Programming/scripting (especially web development or XML, or AI/LLM)
Graphics or video development
This is a paid internship based at the DASSAULT SYSTEMES Waltham office, located at 175 Wyman St. You will be expected to follow a hybrid work model.
Inclusion Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Salary Pay Transparency Compensation for the role will be commensurate with experience. The total expected compensation range will be between $22 and $40 per hour.
SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.
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Responsibilities
Learn the core principles and techniques of modern technical writing within a fast-paced, global, best-in-class writing team
Learn how to use SOLIDWORKS apps and the User Assistance team's content creation and management tools
Develop new content and incorporate new content written by others into existing documents
Review and modify both existing user assistance content and new content developed by the team to improve its quality and impact
Contribute to the team’s current goal of expanding the visual content (images, animations, videos) in our documentation
Contribute to the team's efforts to improve its efficiency and productivity, including but not limited to the adoption of AI/LLM tools in appropriate parts of workflows
Bring a fresh perspective to our team and offer ideas for changing what we create and how we work
Qualifications
Outstanding written communication skills, as demonstrated by writing samples and by grades and comments received in writing-intensive college courses
Excellent spoken communication skills
Demonstrated ability to analyze and explain technical subject matter
A high level of comfort with computers and software
Highly motivated to learn the profession of technical writing
Fascinated by the challenge of analyzing complex material and presenting it clearly and simply
Interested in communicating visually as well as in writing
Able to move easily and quickly between the "student" role (learning from others and working under close supervision) and the "autonomous team member" role (handling increasingly challenging tasks with minimal supervision)
Highly organized with good time management, scheduling, and prioritizing skills
Experience with any of the following (or similar) is a plus:
CAD software
Programming/scripting (especially web development or XML, or AI/LLM)
Graphics or video development
This is a paid internship based at the DASSAULT SYSTEMES Waltham office, located at 175 Wyman St. You will be expected to follow a hybrid work model.
Inclusion Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.
Salary Pay Transparency Compensation for the role will be commensurate with experience. The total expected compensation range will be between $22 and $40 per hour.
SOLIDWORKS leads the global 3D computer-aided design (CAD) industry with easy-to-use 3D software that trains and supports the world's engineering and design teams as they drive tomorrow's product innovation.
#J-18808-Ljbffr