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Citizens Financial Group, Inc. is hiring: Senior Web Designer in Westwood

Citizens Financial Group, Inc., Westwood, MA, United States


Sr Web Designer

We seek a creative, detail-oriented Sr Web Designer to join our in-house advertising agency. The ideal candidate has a strong understanding of user experience (UX) and user interface (UI) design principles and will be responsible for designing user-friendly, visually appealing digital experiences that align with the Citizens brand.

The right candidate has the drive to raise the bar on creative expression, a deep appreciation for clean, simple design, the desire to collaborate with copywriters and broader teams, and a proven ability to succinctly present and communicate creative solutions. This position will report to the SVP, Digital Channel Management and have a dotted line to the VP, Creative Director of Design, to ensure visual brand consistency.

Key Responsibilities:

  • Collaborate with stakeholders to understand business goals and user needs
  • Work from agreed upon creative briefs with copywriters, creative directors, web strategists and project management teams to create digital experiences for financial products and marketing initiatives
  • Design and develop wireframes, conceptual mockups, website layouts and templates
  • Present to partners using sketches, diagrams, and visual comps to demonstrate how solutions will help meet and exceed goals
  • Ensure all web experiences are optimized for responsive design
  • Stay up to date with the latest web design trends and technologies
  • Understand competitive landscape, customer feedback, and metrics to refine user-centered designs

Requirements:

  • Bachelor's degree in web design, graphic design, or a related field preferred. A human factors background is a plus.
  • Proven experience as a web designer, preferably in the Financial Services sector
  • Proficiency with Adobe Creative Cloud design applications and Figma
  • Excellent communication and teamwork skills
  • Ability to manage multiple projects and meet deadlines
  • A versatile team-player attitude

Preferred Qualifications:

  • Working knowledge of HTML, CSS, JavaScript, SEO principles and web analytics tools
  • Experience with content management systems, such as OpenText TeamSite and Sitecore
  • Experience in automated workflow tools like Aprimo, Workfront, Jira, etc.
  • Understanding of accessibility standards and best practices

Location: Westwood, MA, or Johnston RI with 4 days/week of in-office collaboration

Pay Transparency: The salary range for this position is $80,000-90,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit.