Customer Service Rep - Manufacturing
Adecco Colombia S.A., Syracuse, NY, United States
Adecco is recruiting for a
Customer Service Representative
for a client in
Syracuse, NY.
This is a temporary position
paying $19-$28/hour
depending on experience.
This is a great opportunity for someone with customer service experience in a
manufacturing,
distribution, or technical product environment, especially someone who has worked with order processing,
international customers, or export documentation
in a business-to-business environment. Job Responsibilities
Respond to customer inquiries regarding order status, product information, and general requests Process customer orders and order revisions in the company ERP system Prepare sales quotations and order acknowledgements Review purchase orders, contracts, and order documentation Communicate with internal teams including production, shipping, and service departments Assist with export compliance screenings and international order documentation Maintain accurate records and customer information in company systems Provide professional written and verbal communication with customers Qualifications Previous customer service experience required, preferably in manufacturing or distribution Experience with order entry, order processing, or inside sales support strongly preferred ERP or CRM system experience preferred Strong Microsoft Office skills including Outlook and Excel Excellent written and verbal communication skills Strong attention to detail and organizational skills Ability to work in a fast-paced office and manufacturing environment Export compliance or international order experience is a plus Education Requirements High School Diploma or GED required Associate degree or related training preferred Pay Details:
$19.00 to $28.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Service Representative
for a client in
Syracuse, NY.
This is a temporary position
paying $19-$28/hour
depending on experience.
This is a great opportunity for someone with customer service experience in a
manufacturing,
distribution, or technical product environment, especially someone who has worked with order processing,
international customers, or export documentation
in a business-to-business environment. Job Responsibilities
Respond to customer inquiries regarding order status, product information, and general requests Process customer orders and order revisions in the company ERP system Prepare sales quotations and order acknowledgements Review purchase orders, contracts, and order documentation Communicate with internal teams including production, shipping, and service departments Assist with export compliance screenings and international order documentation Maintain accurate records and customer information in company systems Provide professional written and verbal communication with customers Qualifications Previous customer service experience required, preferably in manufacturing or distribution Experience with order entry, order processing, or inside sales support strongly preferred ERP or CRM system experience preferred Strong Microsoft Office skills including Outlook and Excel Excellent written and verbal communication skills Strong attention to detail and organizational skills Ability to work in a fast-paced office and manufacturing environment Export compliance or international order experience is a plus Education Requirements High School Diploma or GED required Associate degree or related training preferred Pay Details:
$19.00 to $28.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.