Imaging Support Representative
AdventHealth, Waterman, IL, United States
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule: Full time
Shift: Day (United States of America)
Address: 1000 WATERMAN WAY
City: TAVARES
State: Florida
Postal Code: 32778
Job Description:
• Answers phones and greets patients and guests using outstanding customer service skills.
• Registers patients upon arrival, completes registrations timely, collects co-payments, and scans paperwork into the system.
• Deescalates patient conflicts by adhering to facility policies and mission.
• Reviews, facilitates, and validates requests for imaging records for patients and physician offices, releasing records in accordance with HIPAA, federal, and state laws.
• Researches scripts, previous forms, insurance cards, orders, and changes, and cancels exams as needed using the scheduling program.
• Operates office equipment such as printers, fax machines, computers, scanners, film printers, and image importing/exporting equipment and software.
• Communicates results with physicians, physician offices, and other clinical personnel continuously, including during system downtime.
Knowledge, Skills, and Abilities: • Basic computer skills and knowledge of Microsoft Office; proficient with computer programs and ability to quickly learn various healthcare systems and software • Experience/knowledge of computer systems & typing skills, with the ability to type and perform order entry accurately • Excellent written and verbal communication skills, including good telephone communication skills • Knowledge of Medical Terminology • Hospital or patient care experience [Preferred] • Processes much confidential information and is the first point of contact for outpatients and their families; primary department interface with Physician office staff • Displays professional interactions with all levels of internal and external customers as demonstrated by work history and interview process • Strong attention to detail
Education: • High School Grad or Equiv [Required]
Work Experience: • 1+ year of customer service experience [Required] • 1+ year medical office and radiology experience [Required]
Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Preferred]
Physical Requirements:
(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.15 - $22.73
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
together
we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Schedule: Full time
Shift: Day (United States of America)
Address: 1000 WATERMAN WAY
City: TAVARES
State: Florida
Postal Code: 32778
Job Description:
• Answers phones and greets patients and guests using outstanding customer service skills.
• Registers patients upon arrival, completes registrations timely, collects co-payments, and scans paperwork into the system.
• Deescalates patient conflicts by adhering to facility policies and mission.
• Reviews, facilitates, and validates requests for imaging records for patients and physician offices, releasing records in accordance with HIPAA, federal, and state laws.
• Researches scripts, previous forms, insurance cards, orders, and changes, and cancels exams as needed using the scheduling program.
• Operates office equipment such as printers, fax machines, computers, scanners, film printers, and image importing/exporting equipment and software.
• Communicates results with physicians, physician offices, and other clinical personnel continuously, including during system downtime.
Knowledge, Skills, and Abilities: • Basic computer skills and knowledge of Microsoft Office; proficient with computer programs and ability to quickly learn various healthcare systems and software • Experience/knowledge of computer systems & typing skills, with the ability to type and perform order entry accurately • Excellent written and verbal communication skills, including good telephone communication skills • Knowledge of Medical Terminology • Hospital or patient care experience [Preferred] • Processes much confidential information and is the first point of contact for outpatients and their families; primary department interface with Physician office staff • Displays professional interactions with all levels of internal and external customers as demonstrated by work history and interview process • Strong attention to detail
Education: • High School Grad or Equiv [Required]
Work Experience: • 1+ year of customer service experience [Required] • 1+ year medical office and radiology experience [Required]
Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Preferred]
Physical Requirements:
(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$15.15 - $22.73
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.