Customer Service Representative Revenue
Government Jobs, Iowa City, IA, United States
Customer Service Representative
Revenue
Revenue Division / Finance Department Application deadline: Tuesday, April 7, 2026 Visit www.icgov.org/jobs to apply online Permanent full-time position available Wage: $52,644.80
$67,766.40 (starting wage contingent upon experience) Hours: Monday
Friday, 8:00am
5:00pm Job summary: Under general direction, provides information and assistance to customers regarding utility questions and complaints. Processes utility billings and collection of utility accounts. Minimum Education, Experience, Certification/Licensure, Other: High school diploma or G.E.D. and one year of related experience or training; or equivalent combination of education and experience. Experience in customer service or related field. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other: Associate's degree from an accredited educational institution; or two years of related experience and/or equivalent combination of education and experience. Experience in office setting and customer service. More information: A full job description including a listing of essential duties and responsibilities and necessary knowledge, skills and abilities is available at www.icgov.org/jobs under Job Descriptions. The City of Iowa City is an eligible employer under Public Service Loan Forgiveness Program. Please visit the PSLF website for more information. It is the policy of the City of Iowa City to afford equal employment opportunities for all employees and potential City employees.
Revenue
Revenue Division / Finance Department Application deadline: Tuesday, April 7, 2026 Visit www.icgov.org/jobs to apply online Permanent full-time position available Wage: $52,644.80
$67,766.40 (starting wage contingent upon experience) Hours: Monday
Friday, 8:00am
5:00pm Job summary: Under general direction, provides information and assistance to customers regarding utility questions and complaints. Processes utility billings and collection of utility accounts. Minimum Education, Experience, Certification/Licensure, Other: High school diploma or G.E.D. and one year of related experience or training; or equivalent combination of education and experience. Experience in customer service or related field. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other: Associate's degree from an accredited educational institution; or two years of related experience and/or equivalent combination of education and experience. Experience in office setting and customer service. More information: A full job description including a listing of essential duties and responsibilities and necessary knowledge, skills and abilities is available at www.icgov.org/jobs under Job Descriptions. The City of Iowa City is an eligible employer under Public Service Loan Forgiveness Program. Please visit the PSLF website for more information. It is the policy of the City of Iowa City to afford equal employment opportunities for all employees and potential City employees.