Customer Service Representative
RelaDyne, Sikeston, MO, United States
Customer Service Representative
Were looking for a Customer Service Representative to join our team and provide outstanding support to our customers and internal teams. In this role, youll be a key point of contact for order processing, customer inquiries, and service coordination while helping ensure a smooth and positive customer experience.
What Youll Do
Respond to customer service inquiries by phone and email in a timely and professional manner
Process and track customer orders accurately
Assist with invoicing, billing questions, and order status updates
Coordinate with sales, operations, and logistics teams to ensure timely delivery
Resolve customer concerns and escalate issues when needed
Maintain accurate customer records in company systems
Support general administrative tasks as needed
What Were Looking For
High school diploma or equivalent (college preferred)
Customer service or administrative experience
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Experience with Microsoft Office; CRM experience is a plus
Why Join Us
Competitive pay
Schedule: Monday- Friday
Comprehensive benefits package: medical, dental, and life insurance
401(k) with company match
Generous PTO and sick time
Team-focused, customer-driven environment
Opportunities to grow and develop your skills
Supportive leadership and training
Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.
Were looking for a Customer Service Representative to join our team and provide outstanding support to our customers and internal teams. In this role, youll be a key point of contact for order processing, customer inquiries, and service coordination while helping ensure a smooth and positive customer experience.
What Youll Do
Respond to customer service inquiries by phone and email in a timely and professional manner
Process and track customer orders accurately
Assist with invoicing, billing questions, and order status updates
Coordinate with sales, operations, and logistics teams to ensure timely delivery
Resolve customer concerns and escalate issues when needed
Maintain accurate customer records in company systems
Support general administrative tasks as needed
What Were Looking For
High school diploma or equivalent (college preferred)
Customer service or administrative experience
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Experience with Microsoft Office; CRM experience is a plus
Why Join Us
Competitive pay
Schedule: Monday- Friday
Comprehensive benefits package: medical, dental, and life insurance
401(k) with company match
Generous PTO and sick time
Team-focused, customer-driven environment
Opportunities to grow and develop your skills
Supportive leadership and training
Equal Opportunity Employer/Disability/Veterans
RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.