Communications Specialist

Job Description Do you have a passion for helping others? Are you interested in being part of a team where you get to play a role in serving and protecting the campus community? SDSU’s University Police Department is offering a rewarding career opportunity as a Communications Specialist. The University Police Department (UPD) provides year round 24/7 law enforcement service for South Dakota State University. Police officers are state trained and certified with full law enforcement authority. The department is responsible for protecting the campus community, ensuring a safe environment for continued education and research, providing enhanced security for the campus infrastructure and large scale public events, investigating crimes, providing uniformed patrol, deterring and detecting criminal activity and other policing services as needed. Must be authorized to work in the U.S. Sponsorship is not available for this position. Job Responsibilities Operate a multi-talk group communications system; field calls and dispatch law enforcement and emergency personnel; monitor patrolling activity and request additional support when needed; monitor computerized systems for buildings and facility alarms; monitor multiple video and security systems; provide customer service to the public; research, interpret, compile, and disseminate information from various law enforcement databases to provide data to personnel in the field. Benefits SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university’s guidelines. Knowledge, Skills & Abilities Knowledge of: Communications systems. Dispatch operating procedures. Basic law enforcement and emergency response procedures. Stress and conflict management techniques. Computer applications and systems. Geography, buildings, roadways on campus, and in the city and county of Brookings. Skill & Ability to Prioritize radio and telephone calls while remaining calm during emergencies. Respond appropriately concerning the urgency of the situation. Operate a communications system, multi-line telephone system and computer terminal simultaneously. Read maps, multiple computer terminal and printouts quickly and accurately. Accurately record both alpha and alpha-numeric figures; locate and use reference sources. Follow oral and written instructions. Speak using good clarity, tone, volume, syntax, grammar and inflections/modulations. Organize, condense and transmit large amounts of information into brief, concise summaries. Maintain logs, manuals and reference materials in accordance with agency or institution policy and within Federal Communications Commission regulations. Listen to and exercise patience with callers. Manage calls regarding threats of emergencies (i.e., suicide) effectively. Remain calm in tense or emergency situation. Deal tactfully with and work effectively with law enforcement officers, emergency response personnel, field units, agency personnel and the public. Work independently. Required License Valid driver’s license is required. Obtain NCIC Certification within 3 months of hire, SD 911 Telecommunications certification, and Emergency Medical Dispatch (EMD) certification within one year of hire are required. Must successfully complete Dispatch CTO program. Comments Per SDCL 02:05:01:01 applicants must be a U.S. citizen and be at least 18 years of age at the time of appointment. Travel is required to complete required training, job duties and court appearances. Must be able to work rotating shifts including weekends and holidays. Application Procedures SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu , search by the position title, view the job announcement, and click on “apply for this job.” This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted. Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14. [SE8683; 40392] Equal Employment Opportunity Statement South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128. Contact Information For additional information regarding this position or questions about the online application process, please contact Human Resources at 605-688-4128. Working Conditions Cognitive Requirements: Please check the appropriate response that describe the cognitive requirements for this position. Protective Clothing/Equipment: Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify. Physical Requirements: Please designate the physical requirements of this position. Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting light, Reaching, Repetitive Motion, Sitting for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Wrist Movement (twisting or rotating). Sitting for sustained periods of time- Works at a fixed radio communications station and is confined to the workstation for extended periods of time. Is constantly placed in stressful situations. Sensory Requirements: Please check the appropriate response that describe the sensory requirements for this position. Color Vision, Depth Perception, Distant Vision, Hearing, Near Vision, Peripheral Vision, Speaking, Vision (With and without corrective lenses). Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day: Please describe, in more detail, any of the conditions checked above. Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment, Other Environment (Please explain below). Not a typical Office Environment as it is a 24/7/365 operation. Supplemental Questions * Where did you hear about this position? LinkedIn SDBOR Employment Site South Dakota Department of Labor Employee Referral Department Announcement / Inside State Handshake Job Board (Indeed, Monster, ZipRecruiter) - Please specify Industry Conference Search Engine - Please specify Employment Agency - Please specify Newspaper - Please specify HigherEdJobs.com Chronicle of Higher Education Social Media (Facebook, Instagram, LinkedIn) - Please specify Radio - Please specify APLU List Servs - Please specify Alumni Other - Please specify Documents Needed to Apply Required Documents Resume Cover Letter Optional Documents Reference List Notice to all applicants If you are selected as a finalist, job references and a background check may be conducted. South Dakota Board of Regents 306 E. Capital Ave, Suite 200 Pierre, SD 57501 605-773-3455 #J-18808-Ljbffr