Internal Account Manager (f/m)

Internal Account Manager will be responsible for maintaining and nurturing customer relationships, ensuring the smooth operation of current business activities, supporting forecasting and business changes, initiating cost recovery measures, and ensuring contract adherence. This role requires strong communication skills, attention to detail, and the ability to work effectively with internal teams and customers. Responsibilities Relationship Management: Develop and maintain strong, long-lasting customer relationships. Current Business Maintenance: Oversee day-to-day business operations both internally and customer‑facing, coordinate with internal teams to ensure customer requirements are met. Commercial Support to Forecast and Changes: Collaborate with customers to understand and accommodate their changing needs. Business Overview: Prepare and present business reviews and reports, monitor KPIs and implement improvement initiatives. Cost Recovery/Sundry: Manage cost‑related issues and negotiate solutions with customers, ensure all sundry expenses are accounted for and recovered appropriately. Contract Adherence. Customer Change Requests: Assess the impact of changes and communicate with relevant stakeholders, costing and quoting of changes to the customer. Price Increase related activities. Product Lifecycle Initiatives. Requirements Minimum of 10 years of experience in sales, account management in contract manufacturing companies, preferably in medical device or pharmaceutical industries. Advanced English in speaking and writing. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work effectively in a fast‑paced environment. Strong problem‑solving skills and attention to detail. We’re seeking talented individuals, creative thinkers and problem solvers to collaborate with some of the world’s leading healthcare brands If you want to be part of a contract design and manufacturing organization that thinks outside the box, or you’re passionate about advancing healthcare solutions, we’d love to hear from you. #J-18808-Ljbffr