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Member Service Representative

Cooperative Teachers Credit Union, Tyler, TX, United States


Benefits: 401(k) Health insurance Paid time off

Grow with us!

CTCU provides a close-knit, supportive work environment with the ability for career advancement.

COMPENSATION • Starting pay of $16/hr DOE plus incentives based on monthly sales. • Average total annual pay is between $40,000-$45,000; a top performer can earn more than $50,000 a year

RESPONSIBILITIES • Assists online, telephone, and in-person members by opening and maintaining deposit accounts, answering phones, and providing teller services; balances cash drawer and accurately counts cash, reviews checks • Identifies opportunities to deepen the relationship with the member through additional products and services; identifies cross-selling opportunities • Researches and troubleshoots member problems to formulate a sufficient solution for the member while protecting the Credit Union QUALIFICATIONS • 1-3 years of customer service and cash handling experience is required • Prior banking experience is preferred

BENEFITS • Up to 11 paid holidays, 2 weeks' vacation, and 10 days of sick time annually • Company paid medical, vision, and dental plans for the employee • Company paid $50,000 life insurance and long-term/short-term disability • Retirement plan with 10% company contribution • Educational reimbursement plan

HOURS • Monday through Friday 8:30am-5:30pm

Compensation: $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

WHO WE ARE:

CTCU is a fast-growing financial cooperative owned by its members. CTCU was chartered in 1953 by Smith County educators determined to help educators, their families, and school personnel by providing valuable financial services with the benefits of ownership.

Today, we have expanded our membership to include anyone who lives, works, worships, or attends school in Smith County. Our goal is to be the primary financial institution for our members by providing the tools they need to achieve their financial goals wherever they may be.

The best part? We're growing! Our main branch is in Tyler, but the Lindale branch opened in October 2020. Both branches are adding new members and new employees, and this is where YOU come in!

WHY WE WANT YOU:

To offer our best to our community, we need employees who will serve our members by being committed to our mission. If our employees are to invest in our members, we need to invest in our employees. CTCU encourages growth by providing career development opportunities. Even if your professional journey takes you elsewhere, we want to provide you with the tools necessary to be successful wherever you go. Our employees are our members too!

We look forward to the opportunity to work with you and help you advance your career.

CTCU is growing. Grow with us!