Health Benefit Rep
Centene Corporation, Getzville, NY, United States
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time.
Field Based Community Position for Orleans County, NY Candidate must reside in Orleans County, NY
Highly Preferred - Bilingual English/Spanish
Position Purpose The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including “metal” products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory.
Responsibilities
Interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. Educates individuals on healthy lifestyles, preventive care services and assists them through each step of the application and enrollment process.
Represents Fidelis Care at various community events, marketing sites, and in an individual’s home. Generates referrals from the individuals they have assisted for other individuals that may benefit from Fidelis Care’s products.
Builds and establishes relationships within the community to find new opportunities and sites in their assigned territory. Delivers presentations in order to educate and promote Fidelis Care products to individuals, groups, providers, community based organizations and local businesses leaders.
Maintains a thorough and complete understanding of the Sales Force CRM as an activity tracking and lead/referral tracking tool, manages appointments and follows up, manages calendar and reports on activity to management. Articulates the QCMI program, is knowledgeable of the provider networks in their territory and has a working knowledge of Fidelis Care’s care management approach.
Qualifications & Requirements
High School diploma or GED required.
2 to 5 years of prior experience in managed care, sales, customer service or related fields (preferred).
Basic computer skills and proficiency in Sales Force CRM.
Driver’s License required.
Bilingual English/Spanish highly preferred.
Sales experience, Health Navigator experience, Healthcare Facilitator experience (preferred).
Work Schedule and Travel 80% travel and 20% office/hub. Monday – Friday with occasional evenings and weekends as needed.
Pay Pay Range: $22.79 - $38.84 per hour.
Benefits Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, flexible approach to work with remote, hybrid, field or office work schedules. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Equal Opportunity Employer Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.
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Field Based Community Position for Orleans County, NY Candidate must reside in Orleans County, NY
Highly Preferred - Bilingual English/Spanish
Position Purpose The Health Benefit Representative (HBR) sells Fidelis Care products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product. The HBR fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including “metal” products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP. Ability to answer product feature and benefit questions; compare and contrast Fidelis Care products and provider network of competing plans in assigned territory.
Responsibilities
Interacts directly with individuals, first conducting a needs based analysis to better understand and recommend the best product for their unique needs. Educates individuals on healthy lifestyles, preventive care services and assists them through each step of the application and enrollment process.
Represents Fidelis Care at various community events, marketing sites, and in an individual’s home. Generates referrals from the individuals they have assisted for other individuals that may benefit from Fidelis Care’s products.
Builds and establishes relationships within the community to find new opportunities and sites in their assigned territory. Delivers presentations in order to educate and promote Fidelis Care products to individuals, groups, providers, community based organizations and local businesses leaders.
Maintains a thorough and complete understanding of the Sales Force CRM as an activity tracking and lead/referral tracking tool, manages appointments and follows up, manages calendar and reports on activity to management. Articulates the QCMI program, is knowledgeable of the provider networks in their territory and has a working knowledge of Fidelis Care’s care management approach.
Qualifications & Requirements
High School diploma or GED required.
2 to 5 years of prior experience in managed care, sales, customer service or related fields (preferred).
Basic computer skills and proficiency in Sales Force CRM.
Driver’s License required.
Bilingual English/Spanish highly preferred.
Sales experience, Health Navigator experience, Healthcare Facilitator experience (preferred).
Work Schedule and Travel 80% travel and 20% office/hub. Monday – Friday with occasional evenings and weekends as needed.
Pay Pay Range: $22.79 - $38.84 per hour.
Benefits Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, flexible approach to work with remote, hybrid, field or office work schedules. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Equal Opportunity Employer Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.
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