Coworking Ambassador
Tishman Speyer Properties, San Francisco, CA, United States
Coworking Ambassador page is loaded## Coworking Ambassadorlocations:
San Francisco - SOMAtime type:
Full timeposted on:
Posted 30+ Days Agojob requisition id:
R009154Founded in 2018, Studio by Tishman Speyer offers flexible and welcoming workspaces across the U.S. and Brazil. Our friendly, energizing, and beautifully designed spaces include flex desks, spacious private offices, shared lounges and common areas, premium amenities, a variety of meetings rooms, plenty of phone booths, and more. Our members love the flexibility they find with Studio, backed by Tishman Speyer’s 40 years of expertise.Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco.**Summary of the Position:**Tishman Speyer is looking for a Studio Ambassador to join our Studio by Tishman Speyer team in San Francsico.The goal of this role is to drive operational excellence and create a seamless guest experience in our space. Specifically, this Ambassador will ensure the success of all private events, while maintaining a profitable operation and highly hospitable products and service levels.**Your key responsibilities:****Space Operations**· Manage daily front desk operations by supporting members and guests though move-in and move-out procedures and through proactive and warm service that goes above and beyond.· Ensure proper on-boarding and move-out procedures are followed for members.· Enhance the member experience by planning events, fostering community connections and collecting feedback on space and services to address opportunity areas.· Develop and maintain relationships with third-party partners (building, facilities, F&B, etc.) to ensure efficient and effective operations and oversee completion of workorders.· Review and submit accounts payable invoices in our internal systems, and identify trends and ways to reduce costs while still maintaining our high standards.· Ensure education and enforcement of the Studio’s policies and procedures for all members – escalate to the General Manager when necessary.· Assist other Studio locations in Financial District of SF as needed.**Event Sales**· Support the Event Sales team by conducting site visits and monitoring incoming leads through websites, third party platforms, and inboxes.· Excite prospects by conducting stellar tours and telling the Studio by Tishman Speyer story.· Maintain relationships with clients to foster repeat business.**Event Operations**· Support Event Manager as a point of contact for client and all vendors from contract signing through conclusion of event. On-site presence is expected for all events.· Communicate and collect event details, guest list, vendor list and details, and paperwork necessary for building partners and help with Banquet Event Order creation.· Coordinate event staff such as hospitality team, catering, security, cleaning, electricians and engineers for load-in, arrival, and load-out.· Facilitate walkthroughs for clients, vendors, security teams, or production companies, ensuring all are aware of and respectful of venue’s rules and restrictions.· Prepare space for events by ensuring cleanliness of event areas and timeliness of catering setup.· Provide AV support by configuring and supporting audio, video, and virtual meetings requirements during set-up and monitor and troubleshoot AV as necessary during event.· When necessary, work with third-party AV vendors for complex AV set-ups.**About you:****Qualifications**· College graduate with four-year degree· 2+ years of experience in hospitality, events, or operations· Experience in customer service· Financial literacy, project management and business operations experience a plus· Due to the nature of the role this position requires onsite presence and a flexible schedule, including nights and weekends as needed.**Critical Competencies for Success**· Excellent interpersonal, verbal, and written communication skills· Strong organizational and project management skills; Excited to wear many hats and handle several projects at once.· Passion for working with people, creating amazing experiences, and leading with hospitality.· Takes initiative and is a proactive contributor always focused on continuous improvement.· Attention to the small details, ensuring quality and standards are never compromised.· Eager to be a part of a fast-paced and dynamic work environment.**Community-Focused Requirements**· You aim to surpass expectations, not just get the job done but go above and beyond.· You are a pioneer that thinks out of the box to foster creativity and innovation, and are not afraid to take risks.· You are always asking yourself and others how we can make things better and actively seeking out feedback to improve your own performance, your team, and the community.The base compensation range for this role is $52,000-$60,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.**Additional Requirements:*** Prolonged periods of standing* Frequent walking* Occasionally lift and/or move 10-20 lbs.**\*\*This role requires an onsite presence, and may include some weekends, late nights, or early morning.\*\***The base compensation range for this role is $52,000-$60,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our #J-18808-Ljbffr
San Francisco - SOMAtime type:
Full timeposted on:
Posted 30+ Days Agojob requisition id:
R009154Founded in 2018, Studio by Tishman Speyer offers flexible and welcoming workspaces across the U.S. and Brazil. Our friendly, energizing, and beautifully designed spaces include flex desks, spacious private offices, shared lounges and common areas, premium amenities, a variety of meetings rooms, plenty of phone booths, and more. Our members love the flexibility they find with Studio, backed by Tishman Speyer’s 40 years of expertise.Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco.**Summary of the Position:**Tishman Speyer is looking for a Studio Ambassador to join our Studio by Tishman Speyer team in San Francsico.The goal of this role is to drive operational excellence and create a seamless guest experience in our space. Specifically, this Ambassador will ensure the success of all private events, while maintaining a profitable operation and highly hospitable products and service levels.**Your key responsibilities:****Space Operations**· Manage daily front desk operations by supporting members and guests though move-in and move-out procedures and through proactive and warm service that goes above and beyond.· Ensure proper on-boarding and move-out procedures are followed for members.· Enhance the member experience by planning events, fostering community connections and collecting feedback on space and services to address opportunity areas.· Develop and maintain relationships with third-party partners (building, facilities, F&B, etc.) to ensure efficient and effective operations and oversee completion of workorders.· Review and submit accounts payable invoices in our internal systems, and identify trends and ways to reduce costs while still maintaining our high standards.· Ensure education and enforcement of the Studio’s policies and procedures for all members – escalate to the General Manager when necessary.· Assist other Studio locations in Financial District of SF as needed.**Event Sales**· Support the Event Sales team by conducting site visits and monitoring incoming leads through websites, third party platforms, and inboxes.· Excite prospects by conducting stellar tours and telling the Studio by Tishman Speyer story.· Maintain relationships with clients to foster repeat business.**Event Operations**· Support Event Manager as a point of contact for client and all vendors from contract signing through conclusion of event. On-site presence is expected for all events.· Communicate and collect event details, guest list, vendor list and details, and paperwork necessary for building partners and help with Banquet Event Order creation.· Coordinate event staff such as hospitality team, catering, security, cleaning, electricians and engineers for load-in, arrival, and load-out.· Facilitate walkthroughs for clients, vendors, security teams, or production companies, ensuring all are aware of and respectful of venue’s rules and restrictions.· Prepare space for events by ensuring cleanliness of event areas and timeliness of catering setup.· Provide AV support by configuring and supporting audio, video, and virtual meetings requirements during set-up and monitor and troubleshoot AV as necessary during event.· When necessary, work with third-party AV vendors for complex AV set-ups.**About you:****Qualifications**· College graduate with four-year degree· 2+ years of experience in hospitality, events, or operations· Experience in customer service· Financial literacy, project management and business operations experience a plus· Due to the nature of the role this position requires onsite presence and a flexible schedule, including nights and weekends as needed.**Critical Competencies for Success**· Excellent interpersonal, verbal, and written communication skills· Strong organizational and project management skills; Excited to wear many hats and handle several projects at once.· Passion for working with people, creating amazing experiences, and leading with hospitality.· Takes initiative and is a proactive contributor always focused on continuous improvement.· Attention to the small details, ensuring quality and standards are never compromised.· Eager to be a part of a fast-paced and dynamic work environment.**Community-Focused Requirements**· You aim to surpass expectations, not just get the job done but go above and beyond.· You are a pioneer that thinks out of the box to foster creativity and innovation, and are not afraid to take risks.· You are always asking yourself and others how we can make things better and actively seeking out feedback to improve your own performance, your team, and the community.The base compensation range for this role is $52,000-$60,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.**Additional Requirements:*** Prolonged periods of standing* Frequent walking* Occasionally lift and/or move 10-20 lbs.**\*\*This role requires an onsite presence, and may include some weekends, late nights, or early morning.\*\***The base compensation range for this role is $52,000-$60,000. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our #J-18808-Ljbffr