Manager, Specialized Loan Servicing

Key point of contact with internal and external stakeholders for Specialized (Syndicated, Participated, and Swapped loans). Daily leadership of Specialized Team on life of loan transactions, such as rate changes, maintenance transactions, and booking commitments to ensure loan systems (e.g. IBS, PLM) are up-to-date and in sync. Support the Department Head, Specialized Loan Servicing in adherence to OCC Heightened Standards and coordination with Operational Risk Management team. Document procedures to be reviewed and updated periodically. Key point of contact in discussions with Internal and External Audit Oversight of all GL suspense accounts used, Loan Control GL, and firm grasp of how the loan system (IBS) interacts with the General Ledger. Oversight of key vendor (SS-C) to ensure appropriate reflection of loan terms and structure of deals with partner banks. Interpret and translate loan documents into Valley's booking systems, where rquired. Review and approve new deal set-ups on outside vendor platform prior to activation on that platform. Establish excellent communication with business lines (e.g. Healthcare, CRE, C-I) to set expectations and follow through to meet those expectations. Provide expertise on required cash flows, including stub interest calculations on loan closings. Coordinate with team to ensure timely cash flows between borrower, Valley, and partner banks on advances, paydowns, and payoffs. Provide daily updates to team to ensure coverage of all deals and follow-up on responsibilities assigned to team members. Review and approve Wire Transfer Requests prepared by Specialized Loan Servicing team.

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