
Remote Customer Success Lead - Drive Adoption & Retention
Facilities Management Express, Raleigh, NC, United States
A growing facility management company is seeking a Customer Outcome Manager to ensure client satisfaction and retention post-implementation. The role is integral to the Customer Success team, focusing on building strong relationships with clients, identifying leads for upselling, and maintaining a positive customer experience. Ideal candidates should have familiarity with FMX software and strong communication skills. This position offers competitive benefits, including health insurance and a flexible work schedule.
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