Client Relations Development Specialist
Moore Family Law Group, Corona, CA, United States
Moore Family Law Group is dedicated to helping high-achieving professionals, business owners, and parents navigate divorce with clarity, strength, and strategic guidance.
Client Engagement Specialist The role combines consultative sales, client care, and strategic marketing to ensure prospective new clients (PNCs) feel supported, informed, and confident in choosing our firm to represent them.
Responsibilities
Client Intake & Consultations
Conduct consultations with prospective new clients (PNCs) and contact the firm
Clearly communicate how the firm may help achieve the client’s goals
Provide compassionate, professional guidance during what is often a stressful life event
Prepare prospective clients to retain the firm
In accordance with California State Bar ethical rules, this role does not provide legal advice or enter into legal services agreements. All agreements must be approved and executed by a licensed California attorney.
Client Conversion & Relationship Management
Help prospective clients understand the value of working with Moore Family Law Group
Guide clients through the intake and engagement process
Maintain communication with prospective clients who are not yet ready to hire the firm
Track and report key intake metrics, including inquiries, consultations, and retained clients
Ensure prospective clients receive timely follow-up and exceptional service
Marketing & Community Engagement
Represent the firm at networking events and community activities
Build relationships with professionals and referral partners
Assist with marketing initiatives designed to increase visibility and client acquisition
Support the firm’s growth strategy by strengthening the firm’s presence in the community
Qualifications
Exceptional communication and interpersonal skills
High emotional intelligence and compassion
Confidence guiding clients toward decisions without being pushy
Professional presence and strong relationship-building ability
Self-motivation and a goal-oriented mindset
Excellent organizational and follow-up skills
Education & Experience
Background in consultative sales or high-touch client relationships (legal intake or client services, real estate, financial services, luxury retail or high-end sales, professional services)
Bachelor’s degree or equivalent professional experience is preferred
Life experience, resilience, and ability to empathize with people navigating difficult situations are highly valued
Compensation $25 - $30 hourly plus bonuses
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Client Engagement Specialist The role combines consultative sales, client care, and strategic marketing to ensure prospective new clients (PNCs) feel supported, informed, and confident in choosing our firm to represent them.
Responsibilities
Client Intake & Consultations
Conduct consultations with prospective new clients (PNCs) and contact the firm
Clearly communicate how the firm may help achieve the client’s goals
Provide compassionate, professional guidance during what is often a stressful life event
Prepare prospective clients to retain the firm
In accordance with California State Bar ethical rules, this role does not provide legal advice or enter into legal services agreements. All agreements must be approved and executed by a licensed California attorney.
Client Conversion & Relationship Management
Help prospective clients understand the value of working with Moore Family Law Group
Guide clients through the intake and engagement process
Maintain communication with prospective clients who are not yet ready to hire the firm
Track and report key intake metrics, including inquiries, consultations, and retained clients
Ensure prospective clients receive timely follow-up and exceptional service
Marketing & Community Engagement
Represent the firm at networking events and community activities
Build relationships with professionals and referral partners
Assist with marketing initiatives designed to increase visibility and client acquisition
Support the firm’s growth strategy by strengthening the firm’s presence in the community
Qualifications
Exceptional communication and interpersonal skills
High emotional intelligence and compassion
Confidence guiding clients toward decisions without being pushy
Professional presence and strong relationship-building ability
Self-motivation and a goal-oriented mindset
Excellent organizational and follow-up skills
Education & Experience
Background in consultative sales or high-touch client relationships (legal intake or client services, real estate, financial services, luxury retail or high-end sales, professional services)
Bachelor’s degree or equivalent professional experience is preferred
Life experience, resilience, and ability to empathize with people navigating difficult situations are highly valued
Compensation $25 - $30 hourly plus bonuses
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