IT & Helpdesk Specialist II — Employee-Owned

A technology solutions provider in Virginia is seeking a Help Desk Support Specialist to deliver Tier II technical support to end users via phone and in person. The ideal candidate will troubleshoot hardware and software issues, manage the help desk ticketing system, and provide A/V meeting support. Candidates should have customer service experience, Microsoft 365 proficiency, and the ability to handle multiple inquiries while maintaining a high level of satisfaction. This role offers a competitive salary range of $58,000-$65,000 and various benefits. #J-18808-Ljbffr