Credit Collections Specialist
Indotronix Avani Group, Durham, NC, United States
The ideal candidate will have experience in credit and collections, with the ability to manage accounts receivable, evaluate credit risks, and ensure timely collection of outstanding invoices.
Key Responsibilities:
Accounts Receivable Management: Monitor and manage accounts receivable to ensure timely collection of outstanding invoices.
Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues.
Reporting: Prepare regular reports on accounts receivable status, collection activities, and credit risks for management review.
Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities.
Dispute Resolution: Work with internal teams and customers to resolve payment disputes and discrepancies.
Policy Compliance: Ensure compliance with company credit and collection policies and procedures.
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the credit and collection’s function.
Education and Experience requirements:
5+ years’ experience as a Credit & Collection Specialist or in a similar role.
Strong understanding of credit and collections principles and practices.
Bachelor’s degree in finance, business, or related field.
Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent verbal and written communication skills required.
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Key Responsibilities:
Accounts Receivable Management: Monitor and manage accounts receivable to ensure timely collection of outstanding invoices.
Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues.
Reporting: Prepare regular reports on accounts receivable status, collection activities, and credit risks for management review.
Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities.
Dispute Resolution: Work with internal teams and customers to resolve payment disputes and discrepancies.
Policy Compliance: Ensure compliance with company credit and collection policies and procedures.
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the credit and collection’s function.
Education and Experience requirements:
5+ years’ experience as a Credit & Collection Specialist or in a similar role.
Strong understanding of credit and collections principles and practices.
Bachelor’s degree in finance, business, or related field.
Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).
Excellent verbal and written communication skills required.
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