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E-Billing Specialist

UB Greensfelder LLP, Cincinnati, OH, United States


UB Greensfelder is seeking an E-Billing Specialist in our Cleveland, Cincinnati, or St. Louis office. As a member of the Accounting Department, the Electronic Billing (E‑Billing) Specialist is responsible for processing client bills, answering billing inquiries and assisting in the monitoring and follow‑up of related billing functions. The position must develop strong collaborative relationships with attorneys throughout the full cycle of client invoicing and ensuring optimal e‑billing service levels.

UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm's attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in‑class client service and litigation excellence, UBG was named "2025 Ohio and Missouri Firm of the Year" by Benchmark Litigation and consistently earns top‑tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super‑regional powerhouse firm in the Midwest and in top‑tier business centers. For more information, please visit www.ubglaw.com. Our Business Begins With You®.

Position responsibilities include:

Submit invoices through the e‑billing system and documenting progress within the BillBlast e‑billing portal.

Reviews newly opened client matters for assigned attorneys to determine if matters are available through e‑billing websites.

Monitor e‑billing daily for new invoices and rejections.

Ensures successful submissions of e‑billed clients and assist with the resolution of any rejections.

Assist attorneys, Billing Coordinators, and clients with day‑to‑day e‑billing questions and concerns.

Verifies that client setup, rates, and billing requirements are correct in the e‑billing system.

As required, submits rate requests to related vendor sites.

Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.

Work closely with supervisor and managers to resolve any e‑billing or client e‑billing issues.

Provide updates regarding invoice status to Billing Supervisors/Director of Billing.

Submit appeals and budgets in e‑billing systems as requested and by deadline.

Other accounting duties and special projects as assigned.

Qualified applicants will have:

Strong technical analysis skills and advanced Excel capabilities.

Working knowledge of automated accounting systems and knowledge of general accounting principles, preferably in systems such as Aderant and/or Elite.

Experience with third‑party electronic billers highly preferred.

Analytical and critical thinking skills requiring a comprehensive knowledge of accounting principles and practices in order to conduct detailed analysis of billing portfolios.

Ability to utilize various vendor websites and BillBlast system for electronic billing.

Excellent customer service skills.

Must be self‑motivated, very detail oriented, highly organized and reliable, have the ability to multi‑task with a high volume of work and work well independently as well as in a team environment.

Ability to prioritize and take initiative to assist as needed.

Strong oral and written communication skills and accuracy are a must.

Must be proactive, work well under pressure and excel in a fast‑paced environment.

Professional and courteous communication with clients, attorneys, paralegals and staff are a must.

Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.

UB Greensfelder provides top‑quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long‑term disability plans, life insurance, well‑being initiatives, and paid parental leave programs. If you desire to work in a truly people‑focused environment for a firm that values its employees, then UB Greensfelder is the firm for you.

UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.

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