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Intern, Channel Marketing

Nextiva, Phoenix, AZ, United States


Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation‑centric platform. Powered by AI, driven by human innovation. Our culture is forward‑thinking, customer‑obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

The Channel Marketing Intern will support the execution and operational efficiency of Nextiva’s Channel Marketing organization, working across both Channel Marketing Programs and Field Marketing initiatives. This role provides hands‑on exposure to partner marketing, campaign operations, event execution, and AI‑enabled marketing workflows within a high‑growth B2B technology environment. The intern will assist with asset management, campaign reporting, procurement coordination, and partner marketing activities that support pipeline generation and partner engagement. The intern will work closely with the Field Marketing Manager and Director of Channel Marketing Programs, gaining visibility into how scalable partner programs, field marketing initiatives, AI‑driven insights and automation work together to drive partner growth and revenue. This is an excellent opportunity for someone interested in B2B marketing, partner ecosystems, marketing operations, and the practical application of AI in modern marketing organizations.

Core Responsibilities Campaign & Program Support

Assist with operational support for Channel Marketing programs and campaigns

Help track campaign performance and compile reporting on partner marketing initiatives

Support data collection for pipeline reporting, campaign adoption, and program engagement metrics

Assist with campaign documentation, program tracking, and internal reporting needs

Leverage AI tools (e.g., ChatGPT, Copilot, Claude) to support campaign content development, summaries, and workflow efficiency

Asset & Content Management

Maintain and organize the centralized Channel Marketing asset inventory

Ensure partner‑facing marketing assets are properly stored, labeled, and accessible

Assist in updating and managing campaign kits, partner resources, and enablement materials

Support coordination between Channel Marketing, Design, and Content teams when updating assets

Assist in generating and refining marketing content (emails, event communications, presentations) using AI tools while maintaining brand consistency

Event & Field Marketing Support

Provide support for partner‑facing events including webinars, conferences, roadshows, and field marketing programs

Assist with logistics coordination including registration tracking, materials preparation, and vendor coordination

Support pre‑event preparation and post‑event reporting

Help maintain event documentation and asset tracking

Support creation of AI‑assisted event communications (e.g., registration pages, “know before you go” emails, recap summaries)

Procurement & Operational Support

Assist with marketing procurement tasks including vendor coordination and purchase requisition support

Help track marketing expenses, invoices, and program budgets where applicable

Support internal administrative tasks related to campaign and event execution

Data, Reporting & AI‑Driven Insights

Assist in analyzing marketing and partner performance data using tools such as Salesforce and Power BI

Support reporting on campaign effectiveness, partner engagement, and pipeline contribution

Leverage AI tools to help identify trends, summarize insights, and support predictive analysis

Assist in building simple reporting summaries and presentations using AI‑generated outputs

Cross‑Team Collaboration

Work closely with the Channel Marketing team to support ongoing initiatives across programs and field marketing

Assist with project coordination and task tracking to help ensure marketing initiatives remain organized and on scheduleCollaborate with internal teams including Marketing Operations, Design, Events, and Finance as needed

Utilize AI tools to summarize meetings, capture action items, and improve team alignment and follow‑through

Qualifications

Currently pursuing or recently completed a Bachelor’s degree in Marketing, Business, Communications, or a related field

Strong organizational skills and attention to detail

Interest in B2B marketing, partner ecosystems, or SaaS technology

Comfort working with spreadsheets, reporting data, and marketing tools

Strong communication and collaboration skills

Ability to manage multiple tasks and prioritize in a fast‑paced environment

Proficiency with Microsoft Office or Google Workspace (Excel/Sheets, PowerPoint/Slides)

Experience with project management or marketing tools (Asana, Salesforce, marketing platforms) is a plus

Interest in or exposure to AI tools (e.g., ChatGPT, Copilot, Claude) and their application in marketing workflows is a strong plus

Analytical mindset with curiosity around how data and AI can improve marketing performance and decision‑making

What You’ll Gain

Exposure to Channel Marketing strategy and execution in a SaaS environment

Hands‑on experience supporting partner marketing campaigns, events, and programs

Opportunity to work cross‑functionally with marketing, sales, and operations teams

Practical experience in marketing operations, reporting, and event execution

Mentorship from experienced marketing leaders

Hands‑on experience using AI tools to improve marketing efficiency, content creation, and reporting

Exposure to how AI is transforming partner marketing through personalization, automation, and data‑driven insights

Insight into emerging AI use cases such as partner profiling, scalable campaign personalization, and automated performance storytelling

Nextiva DNA (Core Competencies)

Drives Results: Action‑oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.

Critical Thinker: Data‑driven, forward‑thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision‑making, and focus on higher‑value work.

Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Health – Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage

Insurance – Life, disability, and supplemental indemnity plans

Work‑Life Balance – Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays

Financial Security – 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA

Wellness – Employee Assistance Program and comprehensive wellness initiatives

Growth – Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well‑being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E‑Verify Program where and as required by law.

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI‑powered, conversation‑centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

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