Transit Cust Svc Rep
Brevard County, Florida, NY, United States
Position Overview
Department : Transit Services Department;
Organizational Unit : Bus Operations;
Position Type : Permanent;
Full Time/Part Time : Full Time;
Close Date : 04/15/2026;
Salary : $18.05 hourly, negotiable based on experience and qualifications;
Location : Central Area/Cocoa Transit Center;
Work Schedule : Monday through Friday 8:00 a.m. to 5:00 p.m. May include evenings, Saturdays, and holidays.
This role performs entry‑level office and clerical work in receiving, recording, screening, and dispatching messages via radio and telephone. Work involves maintaining contact with drivers through a radio dispatch system.
Requirements
Six (6) months of clerical experience. Additional qualifying education and/or experience may be substituted on a year‑for‑year basis.
Radio dispatching experience and knowledge of local geography is preferred.
All applicants must fill out and sign an Affidavit of Good Moral Character and must successfully complete a criminal and personal background investigation conducted by Brevard County and/or another agency.
Work involves sitting for long periods of time in front of a computer screen and requires fine motor skills, good eyesight, hearing, and speaking with the ability to communicate clearly when using the telephone and radio.
The position is safety sensitive per FTA Drug and Alcohol Testing regulations.
Employee must be able to perform emergency duties in case of a hurricane, major storm, natural or man‑made disaster that may threaten the area.
Physical Requirements Checklist Physical Activities / Traits
The employee must be able to: LIFT: 30 lbs.
CARRY: 30 lbs.
PUSH: 10 lbs. or less
PULL: 10 lbs. or less
In an eight hour day, the employee may have to: STAND: 1‑3 hours
WALK: 1‑3 hours
SIT: 5‑8 hours
DRIVE: 1‑3 hours
The employee must repetitively perform: Simple grasping (ex. pen, screwdriver); Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing
The employee must be able to: Balance; Bend; Kneel; Reach; Smell
The employee must have: Good speech; Good hearing; Other; Use of both eyes
Other necessary physical activities/traits: N/A
Working Conditions
Working conditions that will apply to the employee: Work alone; In cold; In dampness or chilly conditions; In heat; In high humidity; In or with noisy conditions; With odors; With poor lighting; Work inside; Work outside; Works closely with others
Other working conditions: N/A
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Organizational Unit : Bus Operations;
Position Type : Permanent;
Full Time/Part Time : Full Time;
Close Date : 04/15/2026;
Salary : $18.05 hourly, negotiable based on experience and qualifications;
Location : Central Area/Cocoa Transit Center;
Work Schedule : Monday through Friday 8:00 a.m. to 5:00 p.m. May include evenings, Saturdays, and holidays.
This role performs entry‑level office and clerical work in receiving, recording, screening, and dispatching messages via radio and telephone. Work involves maintaining contact with drivers through a radio dispatch system.
Requirements
Six (6) months of clerical experience. Additional qualifying education and/or experience may be substituted on a year‑for‑year basis.
Radio dispatching experience and knowledge of local geography is preferred.
All applicants must fill out and sign an Affidavit of Good Moral Character and must successfully complete a criminal and personal background investigation conducted by Brevard County and/or another agency.
Work involves sitting for long periods of time in front of a computer screen and requires fine motor skills, good eyesight, hearing, and speaking with the ability to communicate clearly when using the telephone and radio.
The position is safety sensitive per FTA Drug and Alcohol Testing regulations.
Employee must be able to perform emergency duties in case of a hurricane, major storm, natural or man‑made disaster that may threaten the area.
Physical Requirements Checklist Physical Activities / Traits
The employee must be able to: LIFT: 30 lbs.
CARRY: 30 lbs.
PUSH: 10 lbs. or less
PULL: 10 lbs. or less
In an eight hour day, the employee may have to: STAND: 1‑3 hours
WALK: 1‑3 hours
SIT: 5‑8 hours
DRIVE: 1‑3 hours
The employee must repetitively perform: Simple grasping (ex. pen, screwdriver); Fine manipulation (ex. writing, wiring); Operating foot controls; Pulling; Pushing
The employee must be able to: Balance; Bend; Kneel; Reach; Smell
The employee must have: Good speech; Good hearing; Other; Use of both eyes
Other necessary physical activities/traits: N/A
Working Conditions
Working conditions that will apply to the employee: Work alone; In cold; In dampness or chilly conditions; In heat; In high humidity; In or with noisy conditions; With odors; With poor lighting; Work inside; Work outside; Works closely with others
Other working conditions: N/A
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