Technical Service Representative

Seeking a hands‑on Technical Service Representative to support Pulp & Paper, surface treatment, and industrial customers in the Lewiston, Idaho region. This is a field‑based technical role focused on delivering on‑site service, troubleshooting, and customer retention through strong mechanical aptitude and chemical application support.

What This Role Does

Provide on‑site technical service and product application support

Perform equipment repair, installation, and replacements

Conduct chemical testing and optimize dosage/setpoints

Manage inventory levels and ensure proper system performance

Document findings and enter service data into CRM/analytics systems

Conduct service audits and make process improvement recommendations

Support multiple accounts across a defined geography

Qualifications

2+ years of mechanical, chemical, or industrial experience

Strong mechanical aptitude (electrical and pipefitting preferred)

Comfortable performing hands‑on troubleshooting and testing

Proficient with CRM systems and Microsoft tools

Able to work independently with strong time management

Must reside in the Lewiston, ID region

Willing to travel up to 25% (occasional overnight)

Why This is a Great Opportunity

Strong earning potential

Full benefits

Excellent career growth with a respected brand

Salary Type : Annual Salary

Salary Min : $65,000

Salary Max : $70,000

Currency Type : USD

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