Assistant Commercial Account Manager
BROCK NORTON INSURANCE AGENCY, INC., Chantilly, VA, United States
Brock‑Norton is an independent insurance agency specializing in Property & Casualty and Life insurance. We partner with leading carriers such as ERIE, Travelers, Hartford, Hanover, Selective, and Chubb to deliver thoughtful, well‑rounded insurance solutions. We are committed to professional development, offering strong sales training, marketing support, and a collaborative team environment. Brock‑Norton is an Equal Opportunity Employer.
Who We’re Looking For We’re seeking a motivated, service‑oriented insurance professional who enjoys supporting others, building client relationships, and learning the commercial insurance space. This role is ideal for someone early in their commercial insurance career who takes pride in accuracy, communication, and follow‑through. You’re organized, curious, and dependable—and you genuinely enjoy helping clients and teammates succeed.
The Role As an
Assistant Commercial Account Manager , you’ll work closely with our Senior Commercial Service Team to support the day‑to‑day servicing of commercial insurance accounts. You’ll play a key role in ensuring policies are issued correctly, client requests are handled promptly, and coverage questions are addressed with care and professionalism.
What You’ll Do
Support Senior Commercial Account Managers with essential service tasks such as issuing certificates of insurance, processing policy changes, reviewing policies, and assisting with claims submissions
Communicate with clients to understand their insurance needs and provide timely, accurate support
Educate clients on coverage options and help explain insurance concepts in a clear, approachable way
Review existing policies and identify potential gaps or opportunities for additional coverage
Maintain detailed, accurate records using agency management systems, including Applied Epic
Stay informed about industry trends, market conditions, and new insurance products
Deliver excellent customer service by responding promptly and professionally to inquiries
Assist with additional projects and responsibilities as needed to support the commercial team
What You Bring
1–3 years of experience in the insurance industry
Active Property & Casualty insurance license
Strong customer service background with a client‑first mindset
Clear, professional written and verbal communication skills
Ability to analyze information and make thoughtful coverage recommendations
Comfort working with computer systems and agency management software (Applied Epic experience preferred)
Bilingual skills are a plus
Valid driver’s license
What We Offer
Competitive compensation including base salary and commission
Health, dental, and 401(k) benefits
Training, mentorship, and ongoing professional development
A supportive team environment with opportunities to grow in commercial insurance
If you’re dependable, detail‑oriented, and eager to grow your career in commercial insurance while supporting a high‑performing service team, we’d love to hear from you. Apply today to join Brock‑Norton.
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Who We’re Looking For We’re seeking a motivated, service‑oriented insurance professional who enjoys supporting others, building client relationships, and learning the commercial insurance space. This role is ideal for someone early in their commercial insurance career who takes pride in accuracy, communication, and follow‑through. You’re organized, curious, and dependable—and you genuinely enjoy helping clients and teammates succeed.
The Role As an
Assistant Commercial Account Manager , you’ll work closely with our Senior Commercial Service Team to support the day‑to‑day servicing of commercial insurance accounts. You’ll play a key role in ensuring policies are issued correctly, client requests are handled promptly, and coverage questions are addressed with care and professionalism.
What You’ll Do
Support Senior Commercial Account Managers with essential service tasks such as issuing certificates of insurance, processing policy changes, reviewing policies, and assisting with claims submissions
Communicate with clients to understand their insurance needs and provide timely, accurate support
Educate clients on coverage options and help explain insurance concepts in a clear, approachable way
Review existing policies and identify potential gaps or opportunities for additional coverage
Maintain detailed, accurate records using agency management systems, including Applied Epic
Stay informed about industry trends, market conditions, and new insurance products
Deliver excellent customer service by responding promptly and professionally to inquiries
Assist with additional projects and responsibilities as needed to support the commercial team
What You Bring
1–3 years of experience in the insurance industry
Active Property & Casualty insurance license
Strong customer service background with a client‑first mindset
Clear, professional written and verbal communication skills
Ability to analyze information and make thoughtful coverage recommendations
Comfort working with computer systems and agency management software (Applied Epic experience preferred)
Bilingual skills are a plus
Valid driver’s license
What We Offer
Competitive compensation including base salary and commission
Health, dental, and 401(k) benefits
Training, mentorship, and ongoing professional development
A supportive team environment with opportunities to grow in commercial insurance
If you’re dependable, detail‑oriented, and eager to grow your career in commercial insurance while supporting a high‑performing service team, we’d love to hear from you. Apply today to join Brock‑Norton.
#J-18808-Ljbffr