Salesforce Technical Architect
TechDigital Group, Chicago, IL, United States
Responsibilities
As a Team Leader within this Telecom project team, guide customers through the implementation of Salesforce solutions using agile methodology
Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers business, functional, and technological requirements
Perform fit-gap analysis between Salesforce functionality and client requirements
Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solution's end users
Work with the Engagement Manager to manage the project to scope, budget and timeline expectations
Hands on experience with developing OmniStudio Studio guided experiences
Engage in code reviews and ensure adherence to best practices
Identify any application/code security issues and recommend solutions to resolve them
Integrate and test systems using automation and non-automation methods
Strong foundation in version control, configuration management, deployment methodologies and release management
Basic Requirements
7+ years of experience working within Telecom Applications
Understanding of Telecom OSS/BSS Applications
Communications Cloud Certification
BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience; MBA preferred
5+ years' experience in providing technical consulting and implementation with the Salesforce Eco-system, inclusive of E-Comm B2B and CPQ
Experience designing and building Salesforce integrations with Telecom applications (ie Amdocs)
Experience with business process definition, best practices, and reengineering
Understanding of the key levers for Sales, Service, B2B, B2C, hybrid business models
Great teamwork and collaboration skills
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As a Team Leader within this Telecom project team, guide customers through the implementation of Salesforce solutions using agile methodology
Engage customer stakeholders to understand desired business outcomes and define success criteria
Articulate to customer stakeholders the value of recommended solutions and approach
Lead Discovery and requirements refinement sessions to uncover customers business, functional, and technological requirements
Perform fit-gap analysis between Salesforce functionality and client requirements
Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
Develop training curriculum and deliver training sessions to the solution's end users
Work with the Engagement Manager to manage the project to scope, budget and timeline expectations
Hands on experience with developing OmniStudio Studio guided experiences
Engage in code reviews and ensure adherence to best practices
Identify any application/code security issues and recommend solutions to resolve them
Integrate and test systems using automation and non-automation methods
Strong foundation in version control, configuration management, deployment methodologies and release management
Basic Requirements
7+ years of experience working within Telecom Applications
Understanding of Telecom OSS/BSS Applications
Communications Cloud Certification
BA/BS degree in Business, Computer Science or Engineering - or equivalent work experience; MBA preferred
5+ years' experience in providing technical consulting and implementation with the Salesforce Eco-system, inclusive of E-Comm B2B and CPQ
Experience designing and building Salesforce integrations with Telecom applications (ie Amdocs)
Experience with business process definition, best practices, and reengineering
Understanding of the key levers for Sales, Service, B2B, B2C, hybrid business models
Great teamwork and collaboration skills
#J-18808-Ljbffr