Sales Support Operations Professional
Vivint, Provo, UT, United States
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Our Sales Support Operations Team is hiring immediately for full-time
Sales Support Representatives / Customer Service Reps ! In this role you will communicate with our customers via email and desktop live chat, playing a critical role in creating an excellent customer experience and supporting a successful sale. This is a great opportunity for anyone with a customer service background who would like to get off of the phones, or if you are just starting out and looking to learn and gain experience with an industry leader!
A Day in the Life: You will have the opportunity to use your excellent written communication skills to interact with customers via email & live chat. When you are not communicating with customers, you will be updating reports and completing other assigned tasks to drive sales, retention, and fulfillment.
Competitive Hourly Pay: $17/Hour
We invest in our employees & provide
paid comprehensive training
What We're Looking For:
High School Diploma, GED, or equivalent
Must be at least 18 years of age
Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Excellent written and verbal communication skills.
Ability to work independently as well as part of a collaborative team.
Customer Service experience preferred.
Creative problem-solver, Attentive to details
Ability to engage customers in an upbeat, helpful manner.
Ability to work designated shift.
Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about:
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
#J-18808-Ljbffr
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Our Sales Support Operations Team is hiring immediately for full-time
Sales Support Representatives / Customer Service Reps ! In this role you will communicate with our customers via email and desktop live chat, playing a critical role in creating an excellent customer experience and supporting a successful sale. This is a great opportunity for anyone with a customer service background who would like to get off of the phones, or if you are just starting out and looking to learn and gain experience with an industry leader!
A Day in the Life: You will have the opportunity to use your excellent written communication skills to interact with customers via email & live chat. When you are not communicating with customers, you will be updating reports and completing other assigned tasks to drive sales, retention, and fulfillment.
Competitive Hourly Pay: $17/Hour
We invest in our employees & provide
paid comprehensive training
What We're Looking For:
High School Diploma, GED, or equivalent
Must be at least 18 years of age
Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
Excellent written and verbal communication skills.
Ability to work independently as well as part of a collaborative team.
Customer Service experience preferred.
Creative problem-solver, Attentive to details
Ability to engage customers in an upbeat, helpful manner.
Ability to work designated shift.
Learn about the Vivint Culture and why it's a great place to grow your career! Here are some highlighted perks you should ask us about:
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
#J-18808-Ljbffr