Freight Forwarder, Ocean Import
DSV Air & Sea Inc., South San Francisco, CA, United States
Summary
A Freight Forwarder Ocean Import is responsible for managing the importation of goods by ocean, including all aspects of the logistics process such as customs clearance, carrier booking, cargo tracking, and delivery to the final destination. This role involves coordinating with various parties including carriers, customs brokers, and trucking companies to ensure timely and efficient delivery of goods.
Duties and Responsibilities
Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
Track shipments and provide updates to customers as needed
Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
Manage relationships with customers and provide exceptional customer service
Educational background / Work experience
Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in ocean imports is highly desirable
Mathematical Skills
Ability to perform basic mathematical calculations, such as calculating costs and rates
Other Skills
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast‑paced environment
Function / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of ocean freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Knowledge of additional languages is a plus
Computer Literacy
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred
At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.
For this position, the expected base pay range is $22.50 - $30.50 per hour. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short‑ and long‑term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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Duties and Responsibilities
Manage the importation of goods by ocean, including customs clearance and delivery to the final destination
Coordinate with carriers, customs brokers, and trucking companies to ensure timely delivery of goods
Track shipments and provide updates to customers as needed
Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
Manage relationships with customers and provide exceptional customer service
Educational background / Work experience
Prior experience in freight forwarding, logistics, or a related field is preferred
Experience in ocean imports is highly desirable
Mathematical Skills
Ability to perform basic mathematical calculations, such as calculating costs and rates
Other Skills
Excellent organizational and time management skills
Strong communication and interpersonal skills
Attention to detail and accuracy
Ability to work well under pressure and in a fast‑paced environment
Function / Market & Industry Knowledge / Business Acumen / Processes
Knowledge of ocean freight logistics and customs regulations
Understanding of trade laws and regulations
Fluency in English is required
Knowledge of additional languages is a plus
Computer Literacy
Proficiency in Microsoft Office Suite
Experience with logistics software and systems is preferred
At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time.
For this position, the expected base pay range is $22.50 - $30.50 per hour. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short‑ and long‑term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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