Bilingual/ Spanish Customer Service Representative
TEKsystems, Tempe, AZ, United States
Onsite 5 days a week in Tempe, AZ. Handling both inbound and outbound calls in a fast‑paced call center environment. Consultants will speak with homeowners who are past due on their mortgage, identify the reason for delinquency, and work with them to set up customized payment plans to bring their loan current. They'll also assist inbound callers with general mortgage servicing questions, process payments, and refer eligible customers to refinancing teams when appropriate. Throughout the day, documentation of interactions, meeting performance goals, following compliance standards, and representing the company professionally while delivering a high level of customer service.
Key Skills & Qualifications
Bilingual - English/Spanish
Customer Service & Phone Communication (preferably in a call center) - inbound and outbound calling
Demonstrated ability to work in a fact‑paced environment
Attention to Detail & Proficiency with systems
Job Details
Job Type: Contract to Hire
Location: Tempe, AZ – fully onsite
Pay Range: $21.00 – $21.00/hr
Application Deadline: Apr 17, 2026
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short- and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Key Skills & Qualifications
Bilingual - English/Spanish
Customer Service & Phone Communication (preferably in a call center) - inbound and outbound calling
Demonstrated ability to work in a fact‑paced environment
Attention to Detail & Proficiency with systems
Job Details
Job Type: Contract to Hire
Location: Tempe, AZ – fully onsite
Pay Range: $21.00 – $21.00/hr
Application Deadline: Apr 17, 2026
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short- and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr