Property Manager
Syracuse Housing Authority, Syracuse, NY, United States
Housing Site Manager
The work involves responsibility for managing the efficient day-to-day operation of Syracuse Housing Authority (SHA) housing developments. Under the general supervision of a higher level administrative staff person the employee oversees marketing and leasing of apartments, preparations for re-renting vacated units, emergency repairs, lease compliance by tenants, assists in the preparation of operating and preventive maintenance budgets and acts as a liaison with the SHA tenant organizations at assigned housing developments. Supervision is exercised over a small number of apartment leasing and rent recertification staff and maintenance employees at each assigned housing development to ensure safe, cost-effective and timely management and maintenance of properties owned and managed by SHA. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required. This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. Typical work activities include managing tenant compliance with lease agreements including inspections and home visits, managing vacancy/transfer/leasing process for apartments at assigned developments, conducting regular visits and inspections of properties to ensure that they are in top condition, coordinating resolution of significant property issues, analyzing and evaluating key property management functions, maintaining liaison between SHA administration and SHA tenant organizations, managing work-rent program to recruit and supervise tenants, organizing and supervising inspections of housing project properties, providing direction to staff to ensure program compliance, monitoring expenses and revenues within the department, preparing, maintaining and reviewing reports and studies related to the operation of assigned housing developments, developing and maintaining an effective outreach and marketing plan for leasing of units, developing and preparing correspondence as necessary, and entering client/resident data on a computer. Full performance knowledge, skills, abilities and personal characteristics include good knowledge of the principles and practices of housing management, interviewing techniques, supervision, needs and problems associated with low income families and individuals, HUD rules and eligibility factors, policies, rules and regulations of SHA, planning, organizing and supervising the work of others, establishing and maintaining effective working relationships, conducting inspections of assigned properties, communicating effectively, reading, writing and interpreting documents of a technical nature, preparing clear and concise reports and correspondence, identifying and analyzing problems, organizing, meeting schedules and timelines, operating a computer and software applications, and maintaining the confidentiality of employee and resident information. Minimum qualifications include five (5) years of permanent competitive class status in the title of Housing Site Manager or Housing Services Specialist, or graduation from a regionally accredited college or university with a baccalaureate degree in public administration, business, human services or resources or a closely related field and three (3) years of professional level work experience involving direct client contact in providing property management services, community services, human services or complaint resolution services to low income adults, one (1) year of which must have been in an administrative or supervisory capacity, or graduation from a regionally accredited college or university with an associate's degree in public administration, business, human services or resources or a closely related field and five (5) years of professional level work experience involving direct client contact in providing property management services, community services, human services or complaint resolution services to low income adults, one (1) year of which must have been in an administrative or supervisory capacity, or seven (7) years of professional level work experience in providing property management services, community services, human services or complaint resolution services to low-income adults, one (1) year of which must have been in an administrative or supervisory capacity.
The work involves responsibility for managing the efficient day-to-day operation of Syracuse Housing Authority (SHA) housing developments. Under the general supervision of a higher level administrative staff person the employee oversees marketing and leasing of apartments, preparations for re-renting vacated units, emergency repairs, lease compliance by tenants, assists in the preparation of operating and preventive maintenance budgets and acts as a liaison with the SHA tenant organizations at assigned housing developments. Supervision is exercised over a small number of apartment leasing and rent recertification staff and maintenance employees at each assigned housing development to ensure safe, cost-effective and timely management and maintenance of properties owned and managed by SHA. Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner. Does related work as required. This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. Typical work activities include managing tenant compliance with lease agreements including inspections and home visits, managing vacancy/transfer/leasing process for apartments at assigned developments, conducting regular visits and inspections of properties to ensure that they are in top condition, coordinating resolution of significant property issues, analyzing and evaluating key property management functions, maintaining liaison between SHA administration and SHA tenant organizations, managing work-rent program to recruit and supervise tenants, organizing and supervising inspections of housing project properties, providing direction to staff to ensure program compliance, monitoring expenses and revenues within the department, preparing, maintaining and reviewing reports and studies related to the operation of assigned housing developments, developing and maintaining an effective outreach and marketing plan for leasing of units, developing and preparing correspondence as necessary, and entering client/resident data on a computer. Full performance knowledge, skills, abilities and personal characteristics include good knowledge of the principles and practices of housing management, interviewing techniques, supervision, needs and problems associated with low income families and individuals, HUD rules and eligibility factors, policies, rules and regulations of SHA, planning, organizing and supervising the work of others, establishing and maintaining effective working relationships, conducting inspections of assigned properties, communicating effectively, reading, writing and interpreting documents of a technical nature, preparing clear and concise reports and correspondence, identifying and analyzing problems, organizing, meeting schedules and timelines, operating a computer and software applications, and maintaining the confidentiality of employee and resident information. Minimum qualifications include five (5) years of permanent competitive class status in the title of Housing Site Manager or Housing Services Specialist, or graduation from a regionally accredited college or university with a baccalaureate degree in public administration, business, human services or resources or a closely related field and three (3) years of professional level work experience involving direct client contact in providing property management services, community services, human services or complaint resolution services to low income adults, one (1) year of which must have been in an administrative or supervisory capacity, or graduation from a regionally accredited college or university with an associate's degree in public administration, business, human services or resources or a closely related field and five (5) years of professional level work experience involving direct client contact in providing property management services, community services, human services or complaint resolution services to low income adults, one (1) year of which must have been in an administrative or supervisory capacity, or seven (7) years of professional level work experience in providing property management services, community services, human services or complaint resolution services to low-income adults, one (1) year of which must have been in an administrative or supervisory capacity.