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Director of Professional Services, FSI, AWS Professional Services

Amazon, Memphis, TN, United States


Director of Professional Services, FSI, AWS Professional Services Job ID: 3192227 | Amazon Web Services, Inc.

AWS is seeking a Director of Professional Services (ProServe) for our U.S. Financial Services and Insurance (FSI) customers. In this role, you will implement a strategy that drives long‑term, transformational impact for our FSI customers and partners. You will be responsible for leading a team of sellers focused on our FSI accounts.

Your customers represent several sub‑industries including Banking, Wealth Management, Insurance, and Fin‑Tech. You will be accountable for the ProServe FSI P&L and will collaborate with the sales team leaders to shape and close large enterprise commitments for customers across AWS.

As Director of Professional Services for U.S. FSI you will grow the revenue through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions.

This opportunity will enable you to develop strong relationships with our customers' C‑suite (CTO, CIO, CFO), and collaborate with the FSI Sales, Partner, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry.

Key Responsibilities

Manage the FSI ProServe P&L against revenue and bookings targets

Hire and develop a diverse team of ProServe sellers and cloud architects

Ensure the successful delivery of projects with our FSI customers

Oversee the high‑quality delivery of a variety of customized engagements with partners and customers in FSI accounts

Establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) offering cloud‑based IT services and solutions

Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS

Implement effective delivery mechanisms, including centralization, to decrease effort and increase speed for customers achieving their business outcome

Basic Qualifications

15+ years sales experience with large global companies

10+ years experience leading teams in IT sales, service management, cloud computing, or IT strategy

Cloud/Consulting/IT advisory sales or services experience; credibility to sell complex transformational IT consulting engagement

Customer relationship management, executive presence, and collaboration skills

Consulting practice leadership as manager of managers; led cross‑functional project teams on large, high‑profile and complex delivery engagements

Bachelor’s Degree or equivalent experience

Preferred Qualifications

MS or BS degree in Science, Technology, Engineering, and/or Mathematics field(s)

Sales responsibility of $250M+

Previous consulting/IT advisory services, delivery and implementation experience

Track record of leading technical teams that deliver complex transformational IT consulting engagements with Federal customers

Demonstrated ability to work in ambiguity and scale systems, processes, and teams across multiple lines of business and customers

Previous experience in an organization that has built and/or sold solutions, products, or platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

https://amazon.jobs/en/benefits .

USA, CA, San Francisco - $246,800.00 - $333,900.00 USD annually

USA, IL, Chicago - $224,400.00 - $303,500.00 USD annually

USA, NJ, Jersey City - $246,800.00 - $333,900.00 USD annually

USA, NY, New York - $246,800.00 - $333,900.00 USD annually

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