Regional Network Director, Field Services
ServiceLink IP Holding Company, LLC, New York, NY, United States
Overview
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
A DAY IN THE LIFE In this role, you will…
Be responsible for escalated issues within the network in a defined territory
Be responsible for performance management to defined standards using analytics and scorecards
WHO YOU ARE You possess …
Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
Proven experience in contract negotiation, conflict resolution, strategy development, and project management
Ability to travel
Responsibilities
Point of Escalation for Vendors and Internal Operation teams
Escalated Asset Oversight
FHA Post Sale Escalations
Hazard Claim and Major Repair Oversight
Chargeback and dispute 2nd point of contact
Infliated Bid/Cut Bid monitoring
Qualifications
Strong written and verbal communication skills
2 years management experience developing teams and monitoring progress.
Analytical/problem solving skills
Proficient with Microsoft Office tools
Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.
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A DAY IN THE LIFE In this role, you will…
Be responsible for escalated issues within the network in a defined territory
Be responsible for performance management to defined standards using analytics and scorecards
WHO YOU ARE You possess …
Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
Proven experience in contract negotiation, conflict resolution, strategy development, and project management
Ability to travel
Responsibilities
Point of Escalation for Vendors and Internal Operation teams
Escalated Asset Oversight
FHA Post Sale Escalations
Hazard Claim and Major Repair Oversight
Chargeback and dispute 2nd point of contact
Infliated Bid/Cut Bid monitoring
Qualifications
Strong written and verbal communication skills
2 years management experience developing teams and monitoring progress.
Analytical/problem solving skills
Proficient with Microsoft Office tools
Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.
#J-18808-Ljbffr