Senior Experience Strategy Architect

A prominent financial institution is seeking a Lead Experience Strategist to transform customer experiences through human-centered design. This role involves working with cross-functional teams to manage complex problem-solving while delivering strategic business outcomes. The ideal candidate has extensive experience in service design and change management, and will mentor junior team members. A hybrid model requires onsite presence four days a week at regional offices, with a competitive salary range between $103,000 and $171,600. #J-18808-Ljbffr