Senior Manager, Solution Experience Strategy
SAP SE, New York, NY, United States
Senior Manager, Solution Experience Strategy
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Team:
Digital Experiences — Experience Management / Solution Experience Strategists
What you’ll build The SeniorManager, Solution Experience Strategy leads and scales a high-performing team of Solution Experience Strategists within SAP’s Experience Management (XM) operating model. This role is accountable for translating SAP’s business priorities into connected, outcome-driven digital experiences across SAP.com, SAP Marketplace (Store), and integrated marketing programs.
Operating at the intersection of strategy, execution, and governance, this leader ensures that each solution area delivers consistent, high-quality, and conversion-oriented experiences across the full customer journey—from awareness through activation.
As a people manager, this role is critical to scaling SAP’s Experience Management model. By empowering Solution Experience Strategists to operate with clarity, confidence, and accountability, the manager ensures SAP delivers connected, consistent, and high-impact digital experiences across its portfolio. With direct accountability for business impact, including hand‑raiser growth, traffic quality, engagement, and conversion performance.
What Success Looks Like
Drive measurable business impact : Consistently delivers improvements in conversion, hand‑raisers, pipeline contribution, and digital revenue across key solution areas.
Manage a high‑performing team : Establishes a culture of ownership, accountability, and continuous improvement, with clear growth paths and strong team engagement.
Elevate experience quality across SAP.com and Marketplace : Ensures consistent, high‑quality, customer‑centric experiences that align to business priorities and drive decision‑making.
Operationalize strategy into execution at scale : Translates strategic priorities into clear plans, prioritization, and delivery across portfolios— with predictable, high‑quality output.
Embed a data‑driven, experimentation‑led culture : Consistently uses analytics, testing, and performance insights to guide decisions and optimize outcomes.
Strengthen cross‑functional alignment and decision‑making : Creates clarity in roles, responsibilities, and governance across Marketing, Product, and Digital teams— reducing friction and accelerating execution.
Establish Experience Management as a critical growth driver : Recognized by leadership as a key function in driving digital performance, customer engagement, and revenue impact.
Required
10+ years of experience working on content management system driven website
Experience going through 2 or more content management system migrations
3+ years people management experience
Content management system implementations at other B2B companies
Content management system implementations at media companies
MBA with concentration in Marketing, Business or Information Systems
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Compensation Range Transparency SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 168,800- 385,500 (USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
#J-18808-Ljbffr
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Team:
Digital Experiences — Experience Management / Solution Experience Strategists
What you’ll build The SeniorManager, Solution Experience Strategy leads and scales a high-performing team of Solution Experience Strategists within SAP’s Experience Management (XM) operating model. This role is accountable for translating SAP’s business priorities into connected, outcome-driven digital experiences across SAP.com, SAP Marketplace (Store), and integrated marketing programs.
Operating at the intersection of strategy, execution, and governance, this leader ensures that each solution area delivers consistent, high-quality, and conversion-oriented experiences across the full customer journey—from awareness through activation.
As a people manager, this role is critical to scaling SAP’s Experience Management model. By empowering Solution Experience Strategists to operate with clarity, confidence, and accountability, the manager ensures SAP delivers connected, consistent, and high-impact digital experiences across its portfolio. With direct accountability for business impact, including hand‑raiser growth, traffic quality, engagement, and conversion performance.
What Success Looks Like
Drive measurable business impact : Consistently delivers improvements in conversion, hand‑raisers, pipeline contribution, and digital revenue across key solution areas.
Manage a high‑performing team : Establishes a culture of ownership, accountability, and continuous improvement, with clear growth paths and strong team engagement.
Elevate experience quality across SAP.com and Marketplace : Ensures consistent, high‑quality, customer‑centric experiences that align to business priorities and drive decision‑making.
Operationalize strategy into execution at scale : Translates strategic priorities into clear plans, prioritization, and delivery across portfolios— with predictable, high‑quality output.
Embed a data‑driven, experimentation‑led culture : Consistently uses analytics, testing, and performance insights to guide decisions and optimize outcomes.
Strengthen cross‑functional alignment and decision‑making : Creates clarity in roles, responsibilities, and governance across Marketing, Product, and Digital teams— reducing friction and accelerating execution.
Establish Experience Management as a critical growth driver : Recognized by leadership as a key function in driving digital performance, customer engagement, and revenue impact.
Required
10+ years of experience working on content management system driven website
Experience going through 2 or more content management system migrations
3+ years people management experience
Content management system implementations at other B2B companies
Content management system implementations at media companies
MBA with concentration in Marketing, Business or Information Systems
Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Compensation Range Transparency SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 168,800- 385,500 (USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
#J-18808-Ljbffr