Customer Service / Graphic Designer
Spectrum Designs Foundation, Hackensack, NJ, United States
At Spectrum Designs Foundation, we believe in the power of different perspectives and talents. As we expand into our first, brand-new site in New Jersey, we are seeking a Customer Service / Graphic Designer to play a key role in building this exciting next chapter. In this role, youll collaborate with customers and colleagues to manage order details, create impactful graphic designs, and support the sales-to-production processall while being part of an inclusive, mission-driven team that values creativity, individuality, and growth.
Your Day-to-Day Will Include
Working directly with clients to understand their ideas and turn them into great designs.
Creating or adjusting logos and graphics using Adobe Creative Suite (or even a quick sketch!).
Preparing artwork and choosing the best production methods to bring projects to life.
Communicating clearly with customers about orders, timelines, and any updates.
Building and managing online webstores (Chipply) and helping close them into final orders.
Entering and tracking orders in our online systems (Printavo, SAGE, Chipply).
Brainstorming fresh design ideas to support both clients and our mission.
Collaborating with your supervisor and teammates to keep projects on schedule.
Juggling multiple apps and communications (phone, email, Teams, text) with ease.
Taking initiative to improve quality and help our team do even better.
Essential Skills & Abilities
Neurodiversity is a plus!
Education: Bachelors Degree in Graphic Design, Art, or a related field (or equivalent experience).
Customer Service: 2+ years of experience working with customers (preferred).
Design Skills: 2+ years of hands‑on experience with Adobe Illustrator and vector artwork (preferred).
Industry Knowledge: Familiarity with screen printing, embroidery, heat transfer, direct-to-garment, or promotional products is a plus, not required, but great to have!
Detail‑Oriented: Strong attention to detail in both design work and communication.
We know great talent comes in many forms. If you don't meet every qualification but are excited about this role and our mission, we encourage you to apply you may be the perfect fit!
If you need accommodations during the interview process, please let us know. We're happy to work with you to ensure a comfortable and fair experience.
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
People with a criminal record are encouraged to apply.
Work Location: In person.
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Your Day-to-Day Will Include
Working directly with clients to understand their ideas and turn them into great designs.
Creating or adjusting logos and graphics using Adobe Creative Suite (or even a quick sketch!).
Preparing artwork and choosing the best production methods to bring projects to life.
Communicating clearly with customers about orders, timelines, and any updates.
Building and managing online webstores (Chipply) and helping close them into final orders.
Entering and tracking orders in our online systems (Printavo, SAGE, Chipply).
Brainstorming fresh design ideas to support both clients and our mission.
Collaborating with your supervisor and teammates to keep projects on schedule.
Juggling multiple apps and communications (phone, email, Teams, text) with ease.
Taking initiative to improve quality and help our team do even better.
Essential Skills & Abilities
Neurodiversity is a plus!
Education: Bachelors Degree in Graphic Design, Art, or a related field (or equivalent experience).
Customer Service: 2+ years of experience working with customers (preferred).
Design Skills: 2+ years of hands‑on experience with Adobe Illustrator and vector artwork (preferred).
Industry Knowledge: Familiarity with screen printing, embroidery, heat transfer, direct-to-garment, or promotional products is a plus, not required, but great to have!
Detail‑Oriented: Strong attention to detail in both design work and communication.
We know great talent comes in many forms. If you don't meet every qualification but are excited about this role and our mission, we encourage you to apply you may be the perfect fit!
If you need accommodations during the interview process, please let us know. We're happy to work with you to ensure a comfortable and fair experience.
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
People with a criminal record are encouraged to apply.
Work Location: In person.
#J-18808-Ljbffr