Part-Time Community Associate
Regus Management Group, LLC, Clearfield, UT, United States
Community Associate
1412 Legend Hills Dr, 3rd Floor, 84015 Clearfield, Utah, United States of America.
The world of work is changing. Short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever they want—across over 120 countries worldwide. Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work‑life balance, competitive benefits, and grow your career path along the way.
The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center. You will help meet all administrative and support needs so that customers can focus on running their business.
A typical day at IWG Arrive a few minutes before the center opens to ensure everything is ready and that cleaners have not missed anything. Throughout the day, customers will request Wi‑Fi code changes, package status updates, directions to meeting rooms, projector setup, and other assistance. You’ll also handle service charges and invoicing, resolve issues via our service portal, and support printing and other needs.
Take short coffee breaks as needed. Coordinate with the Community Manager to plan networking events, send e‑invitations, print posters, and share information with prospects. Encourage prospective members to join the IWG community and participate in events.
As the day ends, ensure all areas are tidy, invite customers to local restaurants if needed, and head home ready for the next day.
About you We're looking for someone who can manage multiple tasks while providing the best possible service. You also need to be:
A good communicator, with the ability to build strong professional relationships and empathize with people's needs (ideally 1+ years of customer service experience).
Happy taking ownership of problems and finding ways to solve them.
Positive, enthusiastic, and able to adapt to fast‑changing situations.
Experienced and confident using MS Office and other basic IT equipment.
Legally eligible to work in the country you are applying within and at least 18 years old.
What we offer
Work life balance (no standard nights/weekends).
Generous paid time off plans (sick and vacation).
11 paid company holidays per calendar year (in addition to your PTO accrual).
Competitive 401(k) program, with a company match.
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well).
A quarterly bonus plan program, plus an hourly rate of $17.51.
A bright and inspiring work environment.
Training and development opportunities aligned with great career path opportunities.
A professional workplace community (business casual attire required).
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr
The world of work is changing. Short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever they want—across over 120 countries worldwide. Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work‑life balance, competitive benefits, and grow your career path along the way.
The opportunity As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center. You will help meet all administrative and support needs so that customers can focus on running their business.
A typical day at IWG Arrive a few minutes before the center opens to ensure everything is ready and that cleaners have not missed anything. Throughout the day, customers will request Wi‑Fi code changes, package status updates, directions to meeting rooms, projector setup, and other assistance. You’ll also handle service charges and invoicing, resolve issues via our service portal, and support printing and other needs.
Take short coffee breaks as needed. Coordinate with the Community Manager to plan networking events, send e‑invitations, print posters, and share information with prospects. Encourage prospective members to join the IWG community and participate in events.
As the day ends, ensure all areas are tidy, invite customers to local restaurants if needed, and head home ready for the next day.
About you We're looking for someone who can manage multiple tasks while providing the best possible service. You also need to be:
A good communicator, with the ability to build strong professional relationships and empathize with people's needs (ideally 1+ years of customer service experience).
Happy taking ownership of problems and finding ways to solve them.
Positive, enthusiastic, and able to adapt to fast‑changing situations.
Experienced and confident using MS Office and other basic IT equipment.
Legally eligible to work in the country you are applying within and at least 18 years old.
What we offer
Work life balance (no standard nights/weekends).
Generous paid time off plans (sick and vacation).
11 paid company holidays per calendar year (in addition to your PTO accrual).
Competitive 401(k) program, with a company match.
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well).
A quarterly bonus plan program, plus an hourly rate of $17.51.
A bright and inspiring work environment.
Training and development opportunities aligned with great career path opportunities.
A professional workplace community (business casual attire required).
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
#J-18808-Ljbffr