Leasing Agent
Richmark Property Management, Greeley, CO, United States
Description:
Position Summary
The leasing consultant's focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents
Pay
$19.00
Ongoing Essential Duties
* Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule * Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects * Strives to meet and exceed occupancy goals * Is familiar with Fair Housing Regulations and performs all tasks accordingly * Maintains a working knowledge of the local community, including local schools, business, and events * Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents * Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities * Serves as a first point of contact for residents, works to resolve any issues or complaints. * Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects * Quickly escalates any customer service issues to site management when support is needed * Communicates effectively to site management and maintenance team to resolve any noticed issues * Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site * Enthusiastically greets each person who enters the office * Approaches each situation in a friendly and helpful manner * Maintains a pleasant, professional, and cheerful presence at all times * Always presents a professional appearance and follows established dress code policy * Strives to learn the assistant community manager's role and can fill in for the assistant community manager when needed. * Other duties as assigned
Requirements: Required Skills/Abilities:
* Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook * Experience in social media and technology * Proficiency in converting phone calls to appointments and appointments to leases (Sales) * Ability to act independently and make decisions * Excellent verbal and written communication skills * Flexibility to work weekends, overtime, and other unscheduled times as required
Supervisory Responsibilities:
* This position does not have supervisory responsibilities
Education and Experience:
* Customer service experience * At least 6 months experience in the apartment, leasing, or hospitality industry preferred * High school diploma or equivalent combination of education required
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times.
Compensation details: 19-19 Hourly Wage
PI211d38cd6669-29400-40186283
* Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule * Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects * Strives to meet and exceed occupancy goals * Is familiar with Fair Housing Regulations and performs all tasks accordingly * Maintains a working knowledge of the local community, including local schools, business, and events * Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents * Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities * Serves as a first point of contact for residents, works to resolve any issues or complaints. * Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects * Quickly escalates any customer service issues to site management when support is needed * Communicates effectively to site management and maintenance team to resolve any noticed issues * Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site * Enthusiastically greets each person who enters the office * Approaches each situation in a friendly and helpful manner * Maintains a pleasant, professional, and cheerful presence at all times * Always presents a professional appearance and follows established dress code policy * Strives to learn the assistant community manager's role and can fill in for the assistant community manager when needed. * Other duties as assigned
Requirements: Required Skills/Abilities:
* Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook * Experience in social media and technology * Proficiency in converting phone calls to appointments and appointments to leases (Sales) * Ability to act independently and make decisions * Excellent verbal and written communication skills * Flexibility to work weekends, overtime, and other unscheduled times as required
Supervisory Responsibilities:
* This position does not have supervisory responsibilities
Education and Experience:
* Customer service experience * At least 6 months experience in the apartment, leasing, or hospitality industry preferred * High school diploma or equivalent combination of education required
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times.
Compensation details: 19-19 Hourly Wage
PI211d38cd6669-29400-40186283