Customer Service Marketing Support Specialist

Benefits: Bonus based on performance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Minuteman Press – Hampton Roads, VA Minuteman Press is a locally owned, printing, apparel, and promotional products company. We’re looking for a motivated, friendly Customer Service & Marketing Support Specialist to join our growing team. This is not a call-center role. You’ll be working directly with customers, helping with quotes, supporting marketing efforts, and representing our brand in the community. What You’ll Be Doing Answer incoming calls, emails, and walk-in customer inquiries Prepare quotes for printing, apparel, and promotional items Follow up with customers on quotes and orders Light marketing activities Occasionally attend local networking or marketing events Help with local deliveries and dropping off customer packages while out in the field Work closely with production to ensure orders are accurate and on time Provide excellent customer service from start to finish What We’re Looking For Strong communication and people skills Comfortable talking with customers in person, by phone, and email Organized and detail-oriented Willing to learn printing, apparel, and promotional products Basic computer skills (email, quotes, CRM/ordering systems) Marketing, sales, or customer service experience is a plus Positive attitude and team-player mindset Why Work With Us Stable, locally owned business Variety in your day — no two days are the same Opportunity to grow into sales or marketing Supportive team environment Competitive hourly pay (based on experience) Schedule Full-time Monday–Friday Day shift (no nights or weekends) #J-18808-Ljbffr