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Senior Writer Technical

The Senior Writer Technical edits and writes content for the JetBlue manual system and distributes publications to targeted Crewmembers. The Senior Writer publishes all work using Centralized Publications authoring tools and the distribution repository and ensures all publications meet established standards. The Senior Writer leads assigned departmental projects and ensures compliance with regulatory and departmental standards.

Essential Responsibilities

Interviews and establishes relationships with Subject Matter Expert's (SME) to maintain publication accuracy and currency
Independently write and edit content for complex technical manuals, notices, and other publications
Ensures documents are accurate, complete, clear, synchronized with relevant material in other manuals, and compliant with regulatory and departmental standards
Continually monitors business processes to improve publications
Leads departmental projects and reports on status on a regular basis using departmental procedures and tools
Serves as a mentor and coaches other writers
Other duties as assigned

Minimum Experience and Qualifications

Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Three (3) years technical writing experience
Excellent, proven technical and business writing, editing, interpersonal, and communication skills
Understanding of XML and/or HTML
Ability to complete tasks with minimal supervision
Ability to contribute in a team environment and manage several projects simultaneously
Ability to work effectively with all levels and in diverse environments
Intermediate Microsoft Office and Adobe Acrobat skills
Previous content management system experience
Able to travel overnight (10%)
Must be able to pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor's in English or Communications or Advanced Degree in English or Communications
Five (5) years of technical writing experience
Experience working in a regulatory environment
XML and/or HTML proficiency
Communication design and electronic publishing experience
Airline industry experience

Crewmember Expectations

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

Computer and other office equipment

Work Environment

Traditional office environment with some travel required

Physical Effort

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation

The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

","shortDescription","

Senior Writer Technical

The Senior Writer Technical edits and writes content for the JetBlue manual system and distributes publications...","promoted","title","Senior Writer Technical Job at JetBlue in Orlando","duration","","experienceLevel","displayThumbnail","location","locations",[64],"id",["B","3194300425"],"displayHeadline","Work at JetBlue","category","Writing & Editing","displayPublishedAt","57 minutes ago","displayUrl","/jobs/3194300425-senior-writer-technical-job-at-jetblue-in-orlando","shortTitle","shortLocation","Orlando, FL, United States","searchCompanyPath","/jobs?keyword=JetBlue","searchLocationPath","/jobs?location=Orlando%2C+FL%2C+United+States","searchTitlePath","/jobs?keyword=Senior+Writer+Technical+Job+at+JetBlue+in+Orlando",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Orlando","formatted","Orlando, FL, United States, 32885","state","FL","postal_code","32885",["D",1775599200000],"Senior Writer Technical

The Senior Writer Technical edits and writes content for the JetBlue manual system and distributes publications to targeted Crewmembers. The Senior Writer publishes all work using Centralized Publications authoring tools and the distribution repository and ensures all publications meet established standards. The Senior Writer leads assigned departmental projects and ensures compliance with regulatory and departmental standards.\nEssential Responsibilities\nInterviews and establishes relationships with Subject Matter Expert's (SME) to maintain publication accuracy and currency\nIndependently write and edit content for complex technical manuals, notices, and other publications\nEnsures documents are accurate, complete, clear, synchronized with relevant material in other manuals, and compliant with regulatory and departmental standards\nContinually monitors business processes to improve publications\nLeads departmental projects and reports on status on a regular basis using departmental procedures and tools\nServes as a mentor and coaches other writers\nOther duties as assigned\nMinimum Experience and Qualifications\nBachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience\nThree (3) years technical writing experience\nExcellent, proven technical and business writing, editing, interpersonal, and communication skills\nUnderstanding of XML and/or HTML\nAbility to complete tasks with minimal supervision\nAbility to contribute in a team environment and manage several projects simultaneously\nAbility to work effectively with all levels and in diverse environments\nIntermediate Microsoft Office and Adobe Acrobat skills\nPrevious content management system experience\nAble to travel overnight (10%)\nMust be able to pass a pre-employment drug test\nMust be legally eligible to work in the country in which the position is located\nAuthorization to work in the US is required. This position is not eligible for visa sponsorship\nPreferred Experience and Qualifications\nBachelor's in English or Communications or Advanced Degree in English or Communications\nFive (5) years of technical writing experience\nExperience working in a regulatory environment\nXML and/or HTML proficiency\nCommunication design and electronic publishing experience\nAirline industry experience\nCrewmember Expectations\nRegular attendance and punctuality\nPotential need to work flexible hours and be available to respond on short-notice\nAble to maintain a professional appearance\nWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft\nMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion\nPromote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards\nIdentify safety and safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))\nThe use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.\nEquipment\nComputer and other office equipment\nWork Environment\nTraditional office environment with some travel required\nPhysical Effort\nGenerally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)\nCompensation\nThe base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.\nJetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.\n","Senior Writer Technical

The Senior Writer Technical edits and writes content for the JetBlue manual system and distributes publications to...","Senior Writer Technical",[84],["B","3189773165"],"1 days ago","/jobs/3189773165-senior-writer-technical","/jobs?keyword=Senior+Writer+Technical",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},["D",1775751435000],"ProSidian Consulting","

Technical Writer

Primarily responsible for:

Writes a variety of technical documents; design specifications, diagrams, manuals (system and end users) white papers, flow chats, reports, and/or manuals
Consumes raw technical details provided by the various SME's and constructs appropriate documentation to the detail and level required by the document consumers
Coordinates the display of graphics and the production of the document
Ensures content is of high quality and conforms with standards for technical accuracy, grammar, punctuation, readability, and document formatting

Minimum three (3) years experience working with developers, testers, analysts, and other subject matter experts (SME) to create, assimilate, develop, and convey technical material in a concise and effective manner for the application documentation support activities.

Core Competencies

* Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader

* Leadership ability to guide and lead colleagues on projects and initiatives

* Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people

* Communication ability to effectively communicate to stakeholders of all levels orally and in writing

* Motivation persistent in pursuit of quality and optimal client and company solutions

* Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams

* Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications

* Organization ability to manage projects and activity, and prioritize tasks

Other Requirements

* Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.

* Commitment to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors

* Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

* Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference

* Willingness to constantly learn, share, and grow and to view the world as their classroom

Benefits and Highlights

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:

Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com?) and Dental Plan (Ameritas - www.ameritas.com).
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay.
Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks | Holidays - 10 Federal Government.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: https://ProSidian.CorporatePerks.com. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: Pending

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the \"I Hire Military\" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in \"HONOR ABOVE ALL\" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work.

","

Technical Writer

Primarily responsible for:

Writes a variety of technical documents; design specifications, diagrams, manu...","Technical Writer Job at ProSidian Consulting in Washington",[98],["B","3194298521"],"Work at ProSidian Consulting","/jobs/3194298521-technical-writer-job-at-prosidian-consulting-in-washington","Washington, DC, United States","/jobs?keyword=ProSidian+Consulting","/jobs?location=Washington%2C+DC%2C+United+States","/jobs?keyword=Technical+Writer+Job+at+ProSidian+Consulting+in+Washington",{"_65":66,"_67":99,"_69":100,"_71":101,"_73":102},"Washington","Washington, DC, United States, 20022","DC","20022",["D",1775599200000],"Technical Writer

Primarily responsible for:\nWrites a variety of technical documents; design specifications, diagrams, manuals (system and end users) white papers, flow chats, reports, and/or manuals\nConsumes raw technical details provided by the various SME's and constructs appropriate documentation to the detail and level required by the document consumers\nCoordinates the display of graphics and the production of the document\nEnsures content is of high quality and conforms with standards for technical accuracy, grammar, punctuation, readability, and document formatting\nMinimum three (3) years experience working with developers, testers, analysts, and other subject matter experts (SME) to create, assimilate, develop, and convey technical material in a concise and effective manner for the application documentation support activities.\nCore Competencies

* Teamwork ability to foster teamwork collaboratively as a participant, and effectively as a team leader\n* Leadership ability to guide and lead colleagues on projects and initiatives\n* Business Acumen understanding and insight into how organizations perform, including business processes, data, systems, and people\n* Communication ability to effectively communicate to stakeholders of all levels orally and in writing\n* Motivation persistent in pursuit of quality and optimal client and company solutions\n* Agility ability to quickly understand and transition between different projects, concepts, initiatives, or work streams\n* Judgment exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications\n* Organization ability to manage projects and activity, and prioritize tasks\nOther Requirements

* Business Tools understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.\n* Commitment to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors\n* Curiosity the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together\n* Humility exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference\n* Willingness to constantly learn, share, and grow and to view the world as their classroom\nBenefits and Highlights

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following:\nCompetitive Compensation:

Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives\nGroup Health Insurance Health Benefits:

Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com?) and Dental Plan (Ameritas - www.ameritas.com).\n401(k) Retirement Savings Plan:

401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay.\nVacation And Paid Time Off (PTO) Benefits:

The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days 2 weeks | Holidays - 10 Federal Government.\nPre-Tax Payment Programs:

Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.\nPurchasing Discounts & Savings Plans:

We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: https://ProSidian.CorporatePerks.com. This provides special discounts for eligible employees on products and services you buy on a daily basis.\nSecurity Clearance:

Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.\nLeverageable Experience and Thought Leadership:

By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.\nProSidian Employee & Contractor Referral Bonus Program:

ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.\nPerformance Incentives:

Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.\nFlexible Spending Account:

Pending\nProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the \"I Hire Military\" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in \"HONOR ABOVE ALL\" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work.\n","Technical Writer

Primarily responsible for:\nWrites a variety of technical documents; design specifications, diagrams, manuals (system and ...","Technical Writer",[113],["B","3189723501"],"/jobs/3189723501-technical-writer","Washington, District of Columbia, United States","/jobs?location=Washington%2C+District+of+Columbia%2C+United+States","/jobs?keyword=Technical+Writer",{"_65":66,"_67":99,"_69":114,"_71":115,"_73":102},"Washington, District of Columbia, United States, 20022","District of Columbia",["D",1775751435000],"Abacus","
Technical Writer
Minimum three (3) years experience working with developers, testers, analysts, and other subject matter experts (SME) to create, assimilate, develop, and convey technical material in a concise and effective manner for the application documentation support activities. Primarily responsible for:
- Writes a variety of technical documents
","
Technical Writer
Minimum three (3) years experience working with developers, testers, analysts, and other subject matter experts (SME) ...","Technical Writer Job at Abacus in Lanham",[129],["B","3193034344"],"Work at Abacus","/jobs/3193034344-technical-writer-job-at-abacus-in-lanham","Lanham, MD, United States","/jobs?keyword=Abacus","/jobs?location=Lanham%2C+MD%2C+United+States","/jobs?keyword=Technical+Writer+Job+at+Abacus+in+Lanham",{"_65":66,"_67":130,"_69":131,"_71":132,"_73":133},"Lanham","Lanham, MD, United States, 20706","MD","20706",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","
Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.
- Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
- Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.
","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers",["B","3189695009"],["D",1775599200000],"indexedAt","Technical Writer

Minimum three (3) years experience working with developers, testers, analysts, and other subject matter experts (SME) to create, assimilate, develop, and convey technical material in a concise and effective manner for the application documentation support activities. Primarily responsible for:\nWrites a variety of technical documents

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